The Cigna Group property, including our real estate, equipment, and supplies, must be protected from misuse, damage, theft, or other improper handling. This property is meant to be used for The Cigna Group business. We use Company funds responsibly and solely for The Cigna Group business purposes. Reimbursement is permitted only for actual, reasonable, and authorized business expenses.
The Cigna Group property also includes computers, networking resources, email systems, voice systems, and other computer-processed information. We also protect these systems and the information on them from improper access, damage, or theft. Subject to local laws, The Cigna Group may review email and other electronic information to determine their compliance with our Code, our values, our policies, and the law.
We also protect The Cigna Group intellectual property (IP), which can include innovations, business methodologies, unique products, patents, trademarks, copyrights, and trade secrets. The Company owns all IP developed on The Cigna Group time or using Company resources. If you terminate employment with The Cigna Group, the obligation of confidentiality continues.
We respect the IP of other entities and neither use the IP of former employers in our role at The Cigna Group nor share this information with anyone. We do not improperly copy, download, access, or use others’ work, including photos, images, articles, documents, computer programs (including code), movies, or music, in violation of applicable laws or any licensing or other agreement. Please refer to the Intellectual Property Policy for additional information.
Contact the Legal Department if you have questions about using material located online or that may appear to be owned by a third party.
Is it proper handling of The Cigna Group assets to use the office printer to print invitations for the family event you are coordinating? No. We will:
A conflict of interest arises when your personal activities or interests influence, or appear to influence, your ability to act in the best interests of The Cigna Group. They may also arise when you or a member of your family receives personal benefits as a result of your role with the Company. We work as a team and collaborate to put the best interests of The Cigna Group first. We avoid actual or perceived conflicts of interest and never let our personal business dealings improperly influence – or even appear to improperly influence – our duty to the Company. Please refer to The Cigna Group Conflict of Interest Policies for additional information. Disclosures of potential conflicts or proposed outside activities may be made through The Cigna Group Conflict of Interest and Outside Activity Disclosure Form for review by the Ethics Office.
Conflicts of interest can include, but are not limited to, the following.
Corporate opportunities: You must not take or direct anyone else to take a business opportunity that you discover through your role at The Cigna Group. We never use our position or The Cigna Group assets or information for any type of personal gain or to compete with the Company. If you are a director or officer of The Cigna Group, you cannot participate in a personal transaction with The Cigna Group or one of its subsidiaries without first notifying and obtaining the approval of the General Counsel.
Employment and other activities outside of The Cigna Group: To avoid even the appearance of a possible conflict, you must not work for another company, or act as a partner or board member of another company or nonprofit health care company, under circumstances that might conflict with your role at The Cigna Group. You must not own a company that does business with The Cigna Group or serve as a public official or run for elected office in conflict with your duties at The Cigna Group. Consult with your manager and the Ethics Office before undertaking any employment or outside activities that could call into question your ability to act in the best interest of The Cigna Group.
External clinical practice: The Cigna Group clinicians who wish to engage in clinical practice or other paid or unpaid clinical work or activities outside The Cigna Group or who have an ownership interest in a health care–related business that may provide covered services to The Cigna Group customers must take care to avoid conflicts of interest as well. Please refer to the Clinician Conflict of Interest Related to External Activities Policy.
Family relationships: Your immediate family members, significant others, and individuals in your household must never improperly influence, or appear to influence, your business decisions or lead to you supervising or being supervised by a close family member or significant personal partner. You must report family relationships to your manager and the Ethics Office whenever that relationship creates an actual or apparent conflict of interest and where such reporting is allowed by applicable law.
Can accepting a personal contract project from a longtime Company vendor be perceived as a potential conflict of interest? Yes. We will:
We encourage positive and transparent communication to promote our business and manage relationships.
We can never misstate facts about our business or conceal information necessary to fairly operate our business.
Disclosure of material, nonpublic information may be made only by individuals authorized to speak on behalf of The Cigna Group. Otherwise, you must direct all media inquiries to Corporate Communications. In addition, you must never give the impression that you are speaking on behalf of the Company in any personal communications.
You may not communicate with the investment community on behalf of the Company without advance approval from Investor Relations.
Online collaboration and social platforms are changing the way we communicate and work with coworkers, clients, customers, and other stakeholders. Internal and external communications through internal media, external social media, and external online media are encouraged as a way to express our role as brand ambassadors and share Company-produced content, demonstrate our commitment to the communities we serve, promote our culture, and engage with stakeholders of all kinds. However, negative interactions have the potential to impact the reputation and business interests of the Company and our brands.
Thus, such communications must be made in compliance with our Communications and Social Media Policy.
We represent The Cigna Group name and brand in everything we do and say. Our quest for speed is balanced with a strong sense of purpose and commitment to doing things the right way.
Our Code cannot be waived except when the Chief Compliance Officer or designee reviews a written waiver request and explicitly allows a waiver of a portion of the Code. The Cigna Group Board of Directors or an appropriate committee of the Board must authorize any waivers for executive officers and directors. Waivers will be promptly disclosed when required by applicable law.
How does my communication reflect on The Cigna Group – and myself? Does it show that we care about our customers, patients, and coworkers?
When communicating, we will: