As a global company, we are subject to the laws of many countries and jurisdictions around the world. If a provision of our Code is more stringent than, and is consistent with, applicable law, you must adhere to the more stringent provision under the Code. If the local law is more stringent, we follow the law. Consult with your compliance officer or local Legal Department about the laws that apply to you.
We innovate and adapt. We will:
The Cigna Group looks for competitive advantages through legal and ethical business practices. We must conduct business – selling and marketing products; contracting with health care professionals, providers, and suppliers; paying claims; answering customer inquiries or complaints – in a fair manner. We neither accept nor tolerate taking advantage of anyone through, for example, manipulating or misrepresenting information.
The Cigna Group competes fairly around the world. As we seek to maintain and grow our business through superior products and services – and not through any improper or anticompetitive business practices – we comply with competition and antitrust laws throughout the world. Please refer to our Antitrust and Fair Competition Policy for additional information. These laws are very complex, so if you are unsure about appropriate business practices, consult with your compliance officer or local legal counsel.
To comply with U.S. sanctions and other applicable sanctions programs, we cannot conduct business in certain countries or with certain governments, individuals, and entities, such as suspected narcotics traffickers or suspected terrorists or terrorist governments. If you have questions or concerns about whether a government, an individual, or an entity is subject to these restrictions, consult with your compliance officer.
We are also prohibited from participating in any boycott of a particular country unless permitted by the U.S. government. If you are asked to participate in or provide information about supporting a boycott, report this to your compliance officer before taking any action. Please refer to the Antiboycott Policy and the Economic Sanctions Policy for additional information.
When working to attract a new client, is it fair business practice to discuss a rumor pertaining to a competitor’s troubled finances? No. We will: