American Gas - July 2019Jobs

Listings may be posted on AGA’s website for 90 days and in one issue of American Gas. Rates: AGA member companies: $150 for up to 50 words, $1 per additional word; nonmembers: $250 for up to 50 words, $2 per additional word. All ads must be prepaid. Unless noted, the code following each listing ensures confidentiality and should be referenced in correspondence.Dividing RuleTo submit a listing to Jobs, please visit www.aga.org.Applications Analyst – CIS/Billing Systems
Location: Dover, DEDepartment: Business Information Services/Information Technology departmentResponsible for exhibiting Chesapeake Utilities Corporation’s Mission, Vision and Values, regarding external customers, agencies, vendors, internal departments and co-workers. Chesapeake Utilities is seeking qualified candidates for the position of Application Analyst II - Customer Information & Billing System (CIS), call center technologies and supporting applications used in meter to cash process. Successful candidates will have a technical background and deep understanding of meter to cash process in utility billing systems, be detail driven, and have excellent problem solving and communication skills.The right candidate will possess a strong applications background, will have demonstrated experience leading technical project teams, and be passionate.This position is responsible for assisting in providing Customer Care Solutions that enhance the customer experience and position the company for future growth and initiatives. Will assist the Solutions Team with the administration of Customer Care applications, analyzing processes and data, reporting, and documentation. This position will also work with application users, vendors and all levels of management to proactively provide solutions while creating standardization within the organization when possible.Qualified candidates will have prior experience in the Customer Information & Billing System (CIS), call center technologies and supporting applications used in meter to cash process. Successful candidates will have a technical background and deep understanding of meter to cash process in utility billing systems, be detail driven, and have excellent problem solving and communication skills.Primary duties and responsibilities include:

Assists Solutions Team with the administration of software applications utilized within Customer Care applications.

Manage application lifecycle activities for the utilities CIS systems both regulated and non-regulated billing systems.

Work with regulatory teams on rate cases, taxes and assist them in PUC filings.

Manage Batch Processes and integrations with internal systems and external 3rd party systems.

Liaise with Customer Care leadership, functional leads and business partners to align system goals and strategy.

Responds to product application support questions. Own and manage major system incidents and events.

Responds proactively to both business and project issues and escalates appropriately.

Analyzes problems with software applications and recommends corrective action.

Recommends efficient, cost effective solutions which support client business processes and functional requirements.

Provides advice and direction to internal and external customers to ensure that the corporate business requirements and standards are appropriately defined and that an enhancement or project is warranted and will maintain a centralized, standard approach.

Coordinates and may lead cross-functional task forces to identify and document functional or reporting requirements, work flow, information sources and distribution paths, and system specifications.

Develops reports and/or works closely with report developers in cooperation with business users as well as obtains requirements, provides customer support and participates in end user training sessions as needed.

Coordinate solutions to meet risk, compliance, information security and privacy requirements.

Independently performs complex troubleshooting, root-cause analysis, solution development, and implement reporting systems to address solutions.

Maintains a solid knowledge base of the functional capabilities of the Customer Care applications and is a Subject Matter Expert in one or more of the following areas: Customer Service, Billing, Accounting, Payments, Collections.

Responsible for product quality, project timeliness, communicating statuses in a timely manner and enhancing the customer experienced.

Collaborates with the Data warehouse team to ensure available data, and provides detailed requirements for any new development deemed necessary. Oversees the development of reports.

Understands and provides data and reports in support of business initiatives and needs.

Identifies and corrects reporting and data related problems; escalating as appropriate.

Performs other duties as assigned.

Requires a total commitment to Chesapeake Utilities Corporation’s Mission, Vision and Values and:

Ability to interpret and communicate complex technical information to others.

Ability to handle multiple projects simultaneously while meeting deadlines and goals.

Demonstrates analytical, problem solving, process improvement, and documentation skills.

Demonstrates verbal, written and presentation communication skills.

Ability to learn new concepts and adapt to current environment.

Possesses a strong technical aptitude to manage projects with minimal supervision.

Experience in IT applications management and development experience including planning, design and implementation.

Ability to interface with internal clients and vendors to define and document requirements for custom developed or vendor software products.

Bachelor’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training.

Minimum five–seven (5–7 years) experience in related systems development or implementation with 5+ years of CIS/Billing System experience with Gas/ Electric Utility

Knowledge of and experience with Utility Customer Care & Billing, Meter Data Management, Online Bill Payment (Kubra)

Knowledge of real-time interfaces of the billing system with various internal and external 3rd party systems – Bill Print & Payment, Outage Management System, Work & Asset Management System, GIS, etc.

Experienced with reporting tools like Tableau, Business Objects report development highly preferred.

Experienced and skilled in querying from relational databases and be familiar with query tools (SQL, PL/SQL) highly preferred.

Ability to work with a flexible schedule and willing to travel.

Please contact with interest at lpriestley@chpk.com.Gas Controller IIPosition ConceptThis position is responsible for the operation and control of the company’s gas transmission and distribution system; and the managing of pipeline and peak shaving supplies. The incumbent must ensure that the system is operated within the constraints of federal, state and company codes and standards as well tariff constraints for the receipt and control of the system supply. In addition, this position is responsible for coverage of the company’s Field Service Dispatch department which coordinates Meter and Service field technicians with daily gas related work orders.Qualifications

Associate Degree in Business/Engineering Technology or equivalent, related educational background and/or 5 years work experience in a gas operations environment.

Requires strong analytical skills and attention to detail, working knowledge of personal computers and software including: word processing, excel spreadsheet, database and business applications.

Requires excellent verbal and written communications skills.

Extensive knowledge of Unitil’s transmission and distribution networks and their constraints in moving supplies from system to system through multiple interconnections and city gates.

Must be familiar with nominations and confirmations procedures for scheduling pipeline gasses.

Extensive knowledge of the operation of the SCADA system and how it interacts with the varied array of field equipment which it monitors and controls.

Ability to analyze emergencies quickly and initiate correct response and/or corrective action.

Knowledge of state and federal codes, as well as Unitil procedures applicable to system operation.

Operator Qualifications Certified within six months of start date for the following tasks:

NGA-070 Abnormal operating conditions/properties of natural gas.

NGA-059 Controlling and monitoring gas pressure and flows.

NGA-060 Operations of remote control valves.

Must be able to perform their job under the pressure of emergency situations and time constraints.

Innovative, drive for results, focus on the customer, adaptability, demonstrate and promote teamwork.

This job is shift work and requires working a rotating 12-hour shift schedule.

This position is a covered classification under the D.O.T. anti-drug program regulations. Candidates are required to pass a drug test on entry and subsequent random drug testing.

This position requires availability outside of normal scheduled hours to maintain coverage during emergency conditions, planned and unplanned absences.

Unitil is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by law.Please submit all inquiries directly to humanresources@unitil.com.Gas EngineerPosition ConceptProvide quality professional engineering services to internal and external clients and ensure that the operation of the gas delivery system is optimized with respect to safety, reliability, economy and efficiency through the planning, design and implementation of distribution and transmission facilities to serve new and existing customers.Qualifications

Bachelor of Science degree in Engineering.

Registered professional engineer in the State of Massachusetts.

Minimum of six years progressively responsible experience in gas engineering or directly related positions.

Strong analytical ability, excellent communication and computer skills.

Unitil is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by law.Please submit all inquiries directly to humanresources@unitil.com.Natural Gas Technical Trainer & Compliance SpecialistThe Energy Cooperative is currently seeking a Technical Trainer & Compliance Specialist for its natural gas division located in Hebron, OH. This position administers Operator Qualification program and various regulatory programs. 7–10 years of experience in natural gas industry preferred.Qualified applicants should submit their resume, along with salary requirements to: The Energy Cooperative Human Resources, P.O. Box 4970, Newark, OH 43058-4970 or fax to 740-348-1133 or e-mail to hr@theenergycoop.com. More information can be found on our website at theenergycoop.com.Sr. Integrity Management & Pipeline Safety AnalystPosition ConceptTo coordinate, plan and schedule all activities required to develop and implement a comprehensive Integrity Management Program(s) (TIMP & DIMP) for Unitil’s transmission and distribution companies and to ensure these programs are in full compliance with all applicable state and federal codes. To assist with the development, implementation and administration of a comprehensive regulatory compliance and pipeline safety program(s) that encompasses construction, operation, maintenance, service and emergency response activities for the Gas Division. To act as the system administrator and analyst for the Company’s Compliance Management System (CMS) and other IT systems used by gas operations. To coordinate and provide oversight to the company’s leak survey programs (i.e., gas main and service). Professionally interact with customers, regulatory authorities and employees to ensure that the company satisfactorily meets their needs.Qualifications

Bachelor of Science degree in curriculum compatible with the requirements of this position or equivalent related educational background and work experience.

Five years of related experience with the development and implementation of integrity management and compliance programs.

Strong technical and analytical ability.

Proficient with Microsoft Office.

Proficient with GIS mapping systems.

Unitil is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by law.

Please submit all inquiries directly to humanresources@unitil.com.Technical Training Coordinator*Position can be based in Bend, OR, or Kennewick, WA*Job Summary: Responsible for developing and coordinating and administering technical, safety and environmental training. Interprets and advises field supervision of operational codes, standards, and local, state, and federal laws to ensure understanding and compliance. Responsible for the coordination, implementation, training and compliance of company safety & technical rules and regulations. Maintains records and documentation of all training, testing, evaluations, audits and surveys as required by the Company and Federal Regulators.Minimum Qualifications: Must possess a working knowledge of technical training concepts and principles normally acquired through an apprenticeship program or a working knowledge of industrial safety practices and procedures, OSHA, workers’ compensation and other state and federal safety standards at a level normally acquired through the completion of a two-year degree in vocational or technical training or equivalent related work experience. Five years of experience in the field of natural gas or propane distribution/transmission.Other Requirements: Required to maintain a valid driver’s license. Requires extensive travel 50%–75%.For more information about the position and to apply please visit: https://jobs.mdu.com/PositionDetail.aspx?ID=17878MDU Resources Group, Inc. is an Equal Opportunity Employer/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected Veteran status.American Gas - July 2019Burns McDonnellUser GuideMastheadPresident's MessageOpening DayTransformationalThe Game of RiskDigestOn the RiseEnergy UnleashedFrom Gas to Digital GoldRenewing the RoadwaysA Continued FocusSensusAround the WorldPeoplePlacesGeorgiaOregonWest VirginiaMississippiCaliforniaTexasMissouriDelawareEnduro PipelineRNG on the RiseThe Charted Path to LNGAmerican Gas AssociationJobsMobile Pipeline Provides Rapid Deployment AlternativeAd IndexNext IssuePure InstinctA.Y. McDonaldULC Robotics