What happens if an emergency keeps me from my appointment?
If you miss a scheduled testing appointment without following the cancellation procedure, your ATT will no longer be valid, and you must purchase a resit to receive a new ATT and schedule a new testing appointment. The “Purchase Resit” option will appear in your e-Profile in the “Active Application” tab within 14 business days of the missed appointment. You will need to pay the full examination fee. Missed exam appointments do not count against your attempt limits.
You will not be able to purchase a resit if you have 10 or fewer business days remaining in your eligibility period. This policy applies to candidates who:
If you miss your scheduled exam appointment due to an emergency, you may be eligible to purchase a resit at a reduced fee. To request this discount, you must submit an Emergency Resit Request Form and the required documentation to EmergencyResitInfo@nabp.pharmacy within 3 business days of the missed appointment. NABP will review your request within 14 business days of your missed appointment, and you will be notified by email whether the discount will be applied. If you have 10 or fewer business days remaining in your eligibility period, you are unable to purchase a resit application.
If your emergency resit was approved, the reduced fee will apply. If the emergency resit has been denied, you will need to submit the full exam fee to take your exam. You may then log in to your e-Profile and click the “Purchase Resit” link in the “Active Applications” tab. Once all applicable fees are paid, you will receive a new ATT.
March 2024