Contact with questions about:
Exam Eligibility
Exam Results
For most states/jurisdictions, all issues related to eligibility and results are handled by the relevant board of pharmacy. A listing of board of pharmacy contacts is available on the NABP website.
If you are seeking licensure in an NABP eligibility service jurisdiction (Alaska, Arizona, Colorado, District of Columbia, Kentucky, Louisiana, Maine, Michigan, Nebraska, North Carolina, Oregon, Rhode Island, Utah, and/or Wisconsin) and have a question regarding eligibility, contact NABP Customer Engagement.
Scheduling, rescheduling, or canceling your testing appointment
Test center directions
Misplaced ATT letters
Pearson VUE Customer ServicePhone: 888/709-2679Website: www.pearsonvue.com
Information about the following topics is provided in this Bulletin and on the NABP website, www.nabp.pharmacy, in the Programs and Support Center sections. After reviewing these resources, if you still have questions, use the information below to contact NABP.
ADA Testing Accommodations
Email: ADArequest@nabp.pharmacy
For AK, AZ, CO, DC, KY, LA, ME, MI, NC, NE, OR, RI, UT, and/or WI onlyEmail: ExamEligibility@nabp.pharmacy
If you are seeking licensure in any other jurisdiction, contact the board of pharmacy.
Transcript Requirements
Email: transcripts@nabp.pharmacy
All Other NAPLEX/MPJE Topics (including Content, General Information, Score Transfers, ID Requirements, and Name Changes)
NABP Customer EngagementPhone: 847/391-4406 (Monday–Friday, 9 AM–5 pm)Email: help@nabp.pharmacy
NABP constantly evaluates examinations and, therefore, is open to and appreciative of your constructive comments. Immediately after your examination ends, any comment or complaint about any matter related to the examinations can be made in the comment section of the exit survey. You may also send your comments about the test center or questions on your examination via mail to NABP at 1600 Feehanville Dr, Mount Prospect, IL 60056, or via email at help@nabp.pharmacy.
NABP examinations are administered under strict security measures, and information on suspected examination misconduct or irregularities, acts of unethical behavior, and breaches of security can be reported to NABP through the website or by contacting Customer Engagement. Incidents that compromise the content of any NABP examinations can be submitted anonymously. Alternatively, to further discuss the incident with NABP staff, include personal contact information when submitting the report. Reports of suspected misconduct or irregularities are treated confidentially and are fully investigated in support of NABP’s commitment to ensuring the integrity and reliability of its examinations.
February 2025