Switching to a new health plan might seem difficult or time-consuming. But it doesn’t have to be when you switch to Kaiser Permanente, the exclusive health care sponsor of the Colorado Golf Association — as well as Colorado’s leading nonprofit health plan and one of the state’s largest health care providers.*
We work hard to make health care easier, especially for new members. In fact, we have a whole department called the New Member Connect Team that’s dedicated to helping our new members put their health plan benefits to work.
When you join Kaiser Permanente, our New Member Connect Team will make your switch to our integrated care system smooth and simple, supporting you through every step of your transition. A few ways the New Member Connect Team can help include finding a doctor based on your preferences, connecting you with our pharmacy department to transfer your prescriptions, and creating your member account on kp.org.
Kaiser Permanente member Matt Blomstedt says his new member experience was unlike any he’s ever had in health care before. “The New Member Connect Team went through every single scenario that I think any person could ever have when it comes to a health care experience.” A couple of examples Matt recalls are how the New Member Connect Team carefully explained his health plan’s coverage as well as setting him up to access Kaiser Permanente care quickly.
Why is Kaiser Permanente so committed to helping new members get a great start with their health plan? Because we understand high-quality care begins with personal support and a stress-free transition to our health plan. As Derrick Washington, director of New Member Experience, Kaiser Permanente in Colorado, confirms, “It’s unique to us to have a team of people that are energetic about helping our new members. We make sure they’re established with their care, and their minds are at ease through the entire process.”
Visit kp.org/co-stories to see more Kaiser Permanente member stories like Matt’s
*Kaiser Permanente Colorado is composed of the nonprofit Kaiser Foundation Health Plan of Colorado and the for-profit Permanente Medical Group.
Kaiser Permanente is one of Colorado’s largest nonprofit health care organizations. We offer health care and coverage together. In our integrated health care system, connected teams coordinate your care seamlessly to keep you healthy and doing what you love. Learn more about our approach to simple, personalized health care at kp.org/co.
