CareAllies® worked with a busy primary care practice in Texas to support their goal of reducing PCRs by an average of 2.5 percent.
The practice identified this goal to reduce patient mortality and improve health care affordability. The Process Improvement team adjusted several processes, and in less than a year helped the practice to lower its PCR rate by at least 10 percent — far exceeding its original goal. And, in the process, the practice was able to stabilize PCR results with less variation.
Putting reliability and repeatability into action - how it was done.
Readmission rate improvement began by establishing new PCR and creating more reliability within existing processes, including putting the following in place: