THE INFORMATION CENTER IN YOUR STUDENT’S COLLEGE HOUSE IS OPERATED BY THE RESIDENTIAL SERVICES MANAGER (RSM) AND OFFERS 24-HOUR ASSISTANCE TO RESIDENTS.
We take many steps to ensure the safety of our students. College Houses are staffed with security guards 24 hours a day, 7 days a week. Penn’s Division of Public Safety monitors campus and offers walking escorts. The Division of Public Safety can be reached at 215-898-4357. Free transportation to and from campus is also available through Penn Transit (upenn.edu/transportation).
Perishables such as flowers, plants, or fruit should be sent through local vendors. Our Information Center will accept delivery and notify your student. Perishable items sent through national carriers will be delivered to our package rooms and may take longer to reach your student.
Students gain access to their College House and room using their PennCard and their individual PennCard Access Code. Residents have 24 hour access. Non-resident access is only available from 6 AM–2 AM.
Housekeeping is provided 7 days a week for all common areas. In your student’s individual living space, work orders can be submitted online to request repairs.