Surveys and studies reveal that professional excavators/contractors are highly aware of Common Ground Alliance’s (CGA) 811 initiative that requires they (as well as landscapers and homeowners) contact their state’s OneCall Center so underground utility lines are identified and marked before breaking ground.
However, awareness is not enough.
Damage from hitting underground utilities during excavation continues to happen, at an annual cost of $30 billion in the U.S. CGA also reports that more than half of these reported damages were caused by professional contractors/excavators, and the most-common root cause was “no notification made to 811.”
Clearly, contractors/excavators must use 811 – before beginning every project that involves excavation or directional drilling – to protect yourselves, your crews, property and communities.
It is as simple as calling 8-1-1, from within the U.S. state the digging is to occur – within the required timeframe. You answer basic questions about the location and details of the digging project, then get a ticket number and instructions.
Even more convenient, contractors/excavators can use the states’ online ticketing systems. These allow you to submit a locate request and get a ticket – any time, any place – via Internet connection. Once signed up and logged in, you may also have access to ticket search, update and track, positive response, mobile app and other functions.
To facilitate and support your consistent and effective use of 811, the following directory provides links to each state’s 811 website(s), for comprehensive information about safe-digging regulations, processes and guidelines. It also links you to the state’s “Online Ticketing System” (or “Portal”) for real-time access to locate requests and more.
In addition, the directory shows each state’s specific law or practice, regarding the minimum amount of time to notify 811 before you intend to dig (“Advance Notice”) and how long you have to complete the requested excavation (“Marks Valid”), as available.
Call or click 8-1-1
Directory is based on CGA’s “811-in-your-state.”
Alabama
Alabama 811
Online Ticketing System
Advance Notice: 2 working days
Marks Valid: 20 working days
Alaska
Alaska 811
Advance Notice: 2 business days; 10 business days in remote locations
Arizona
Arizona 811
Marks Valid: 15 working days
Arkansas
Arkansas 811
Marks Valid: 28 days
California
Marks Valid: 28 days (tickets valid)
Underground Service Alert of Northern California & Nevada (USAN)
Dig Alert (Underground Service Alert of Southern Calif.)
Colorado
Colorado 811
Advance Notice: 2 days
Marks Valid: 30 days
Connecticut
Call Before You Dig
Request Valid: 30 days from creation
Delaware
Delmarva 811
Advance Notice: 2 business days
Marks Valid: 10 business days
Florida
Sunshine 811
Marks Valid: 30 calendar days
Georgia
Georgia 811
Advance Notice: 3 days
Hawaii
Utility Notification Center
Advance Notice: 5 working days
Marks Valid: 28 calendar days
Idaho
Marks Valid: 4 weeks
DIGLINE (state-wide, except five counties shown below)
North Idaho 811 (Shoshone & Benewah Counties)
DigSafe North Idaho 811 (Bonner, Boundary & Kootenai counties)
Illinois
Advance Notice: 48 hours; maximum 14 calendar days
Marks Valid: Life of ticket, or marks become indistinguishable
Julie (statewide)
Chicago 811 (metro area) Online Ticketing System
Indiana
Indiana 811
Marks Valid: 20 days
Iowa
Iowa One Call
Marks Valid: 25 calendar days
Kansas
Kansas 811
Marks Valid: 20 calendar days
Kentucky
Kentucky 811
Marks Valid: 21 days
Louisiana
Louisiana 811
Maine
DigSafe
Advance Notice: 3 business days
Marks Valid: 60 days
Maryland
Miss Utility
Marks Valid: 12 business days
Massachusetts
Michigan
Miss Dig 811
Advance Notice: 72 hours; maximum 14 days
Minnesota
Gopher State One Call (GSOC)
Advance Notice: 48 hours
Marks Valid: 14 calendar days
Mississippi
Mississippi 811
Advance Notice: 3 working days
Missouri
Missouri 811
Marks Valid: 2 days
Montana
Montana 811
Nebraska
Nebraska 811
Marks Valid: 17 calendar days
Nevada
Underground Service Alert North (USAN)
New Hampshire
New Jersey
New Jersey One Call
Marks Valid: 45 business days
New Mexico
NM 811
New York
Marks Valid: 10 working days
UDig NY (state-wide, except NYC and Long Island)
New York 811 (NYC and Long Island
North Carolina
NC 811
Advance Notice: 3-12 working days
North Dakota
North Dakota 811
Marks Valid: 21 calendar days
Ohio
Ohio 811
Marks Valid: As long as visible
Oklahoma
OKIE 811
Online System
Advance Notice: 48 hours; maximum 14 days
Marks Valid: 14 calendar days, depending on visibility
Oregon
Oregon 811 Utility Notification Center
Pennsylvania
Pennsylvania 811
Advance Notice: 3-10 business days (Construction phase); 10-90 business days (Design phase)
Marks Valid: As long as equipment is kept onsite
Rhode Island
Advance Notice: 72 hours excluding weekends and holidays
Marks Valid: Life of excavation
South Carolina
South Carolina 811
Advance Notice: 3 working days; maximum 10 working days
South Dakota
South Dakota 811
Marks Valid: 21 working days, providing marks are visible
Tennessee
Tennessee 811
Marks Valid: 15 calendar days
Texas
Texas 811
Advance Notice: 2 working days; maximum 14 days
Marks Valid: 14 days
Utah
Blue Stakes of Utah 811
Vermont
Virginia
VA 811
Washington
DigSafe WA
Marks Valid: 45 days (life of the ticket)
Washington, D.C.
Miss Utility 811
Marks Valid: 15 business days
West Virginia
West Virginia 811
Advance Notice: 2 days; maximum 10 days
Marks Valid: 10 days, while visible
Wisconsin
Diggers Hotline
Marks Valid: Length of project, if maintained
Wyoming
Wyoming 811
Marks Valid: 14 business days
Canada
In Canada, the 8-1-1- phone number does not apply. Instead, use the specific phone number, or website & online ticketing system, for each province/state, listed below.
Alberta
(800) 242‑3447
Utility Safety Partners
British Columbia
(800) 474-6886
BC One Call
Manitoba
(800) 940-3447
Click Before You Dig MB
New Brunswick
(866) 344-5463
Info Excavation
Marks Valid: End date written on the request
Newfoundland & Labrador
(800) 663-9228
Nova Scotia
Ontario
(800) 400-2255
Ontario One Call
Advance Notice: 5 business days
Prince Edward Island
Quebec
Sasketchewan
(866) 828-4888
Sask 1st Call
Marks Valid: 30 calendar days UI