W
elcome to the November 2025 issue of General Managers Monthly, brought to you by PGA Magazine. This publication offers timely and relevant insights into various aspects of general management, drawing on the expertise of PGA of America General Managers and industry experts from across the country. For your reference, all past General Managers Monthly issues are available on the GM website (pgageneralmanagers.com).
In this month’s issue, we feature:
• Ryan Lanzen, the PGA of America General Manager at Pinetop (AZ) Country Club.
In addition:
• Glen Murray, the PGA of America General Manager and COO at Destination Geneva National in Lake Geneva, Wisconsin, tells us how walking the course with players and playing from different tees helps him see the course from their perspective, enabling him to make changes that enhance their golfing experience.
• Rob Clark, the PGA of America General Manager and Director of Golf at The Ledges in Huntsville, Alabama, shares his process in hiring and retaining a top chef.
• Tessa Teachman, a PGA of America Assistant Golf Professional and the 2024 Philadelphia PGA Section Player Development Award winner, discusses how she helps her students understand the low point of the golf swing for solid contact on every golf shot.
• Russ Libby, the PGA of America Owner/Operator and General Manager at Hidden Hills Golf Club in Jacksonville, Florida, describes how the success of his facility is dependent upon his collaboration with Wayne Ulmer, the club’s longtime PGA of America Head Golf Professional.
If you have stories to highlight, processes to share or questions to ask, contact me at vjmanginelli@pga.com, and I’ll shine a light on your topic.
We thank this group of PGA of America Golf Professionals and industry experts for sharing their time and knowledge and look forward to continually growing this collaborative resource. We also thank our partners in this endeavor – 2Hemispheres, Avendra, Bioesque Solutions, E-Z-GO, FlagD, Full Swing, Golf Genius Software, Netting Builder, PGA Career Services, Sister Bay Furniture and Technogym – for their continued support. All the best!
