W
elcome to the July 2025 issue of General Managers Monthly, brought to you by PGA Magazine. This publication provides timely and relevant information about many aspects of general management by speaking to and collaborating with PGA of America General Managers and industry experts from across the country. For your reference, all past General Managers Monthly issues are available on the GM website (pgageneralmanagers.com).
In this month’s issue, we feature:
• David Conforti, the PGA of America General Manager at Palo Alto Hills Golf & Country Club in Palo Alto, California.
In addition:
• Marcus King, the PGA of America General Manager at Walla Walla (WA) Country Club, tells us how he is transforming performance management through authentic leadership.
• We hear from several PGA of America General Managers regarding their involvement in multiple areas of the facility. Some serve holistically, while others are more focused on specific aspects of the operation. What’s your preferred managerial style?
• Richard Humphreys, a writer and editor at Golf Course Architecture Magazine, shares a story about course renovations going on at the Detroit Golf Club.
• Jeff Hochman, the PGA of America General Manager at The Grand in Surprise, Arizona, discusses how collaborative management drives excellence at his club.
If you have stories to highlight, processes to share or questions to ask, contact me at vjmanginelli@pga.com, and I’ll shine a light on your topic. All emailed publications are available on our website, www.PGAGeneralManagers.com.
We thank this group of PGA of America Golf Professionals and industry experts for sharing their time and knowledge and look forward to continually growing this collaborative resource. We also thank our partners in this endeavor – 2Hemispheres, Avendra, Bioesque Solutions, E-Z-GO, FlagD, Full Swing, Golf Genius Software, Sister Bay Furniture, SKIM Turf Management, Technogym and The Cart Locker – for their continued support. All the best!