State of TN DHMO 2025How to enroll and how to select a dentist

How to enroll andhow to select a dentistEnroll todayMake sure that you don’t miss your opportunity to enroll for this important benefit. All you need to do is:

Review your plan materials and consider your family’s needs.

Contact your agency benefits coordinator/human resources office for enrollment instructions.

Select a network general dentist for yourself and every member of your family you are enrolling. Each family member may choose a different network general dentist. You may choose a network pediatric dentist for your child. Pediatric dentists are considered specialists. Children can remain with a pediatric network dentist up to their 13th birthday.* Changes made by the end of the month will become effective the first of the following month. If care is needed immediately, call 800.997.1617 and a Cigna Healthcare customer service representative will assist.

Select a network general dentist

Complete the Dentist Selection Form below. Be sure to include the seven-digit dental facility ID# for the network general dentist you select. The list of Cigna Dental Care^® DHMO plan network dentists is available at Cigna.com/stateoftn or at myCigna.com, via our app, by calling customer service at 800.997.1617 or in the printed directory. To receive benefits from the Cigna Dental Care^® DHMO plan, you must select and use a network general dentist.

Once completed return the signed form to the following address:
Cigna Dental Care® DHMO Program

Attn: Celeste Sims

730 Cool Springs Boulevard, Suite 500

Franklin, TN 37067

* Subject to state regulatory approval

Once you’re enrolled, register for myCigna.com to find a dentist, access your claims, compare the cost of procedures and so much more.

It’s easy to set up.

Visit myCigna.com or download* the myCigna App today:

Select “Register”
Enter your name, address and date of birth
Confirm your identity with your Cigna Healthcare ID number, Social Security number or with the myCigna security questionnaire
Create a user ID and password
Review then select “Submit”

Already have an ID but haven’t visited in a while? That’s OK! If you don’t remember your ID or password, just click “forgot user ID” or “forgot password” on the registration page and we’ll help you.

You can also find a dentist 24/7/365 by calling the number on your ID card, or 800.997.1617.

Use the Dental Office Locator via speech recognition.
Speak with a customer service representative, who can send you a customized network directory listing via email for the Cigna Dental Care^® Network for the state of Tennessee plan.
Tell us which office you choose. Each covered family member can select his/her own network general dentist.

* The downloading and use of the myCigna App is subject to the terms and conditions of the app and the online store from which it is downloaded. Standard mobile phone carrier and data usage charges apply.CoverImportant plan informationWhat's CoveredSavings you can seeYour Questions AnsweredHow to find a dentistHow to enroll and how to select a dentistDentist Selection FormNeed more? Get more.