As a global company, The Cigna Group operates under the laws of many countries and jurisdictions. If a provision in our Code is more stringent than applicable law and is consistent with it, you must follow the more stringent provision in the Code. However, if the local law is more stringent, we comply with the law. Consult with your compliance officer or local Legal Department about the laws that apply to you.
We innovate and adapt.
Follow all applicable laws and regulations;
Never take advantage of anyone through manipulation or the misrepresentation of information; and
Seek guidance if we have questions about what laws or regulations may apply.
The Cigna Group looks for competitive advantages through legal and ethical business practices. We must conduct business—selling and marketing products; contracting with health care professionals, providers and suppliers; paying claims; answering customer inquiries or complaints—in a fair manner. We neither accept nor tolerate taking advantage of anyone through, for example, misrepresenting information.
The Cigna Group competes fairly around the world. As we seek to maintain and grow our business through superior products and services—and not through any improper or anticompetitive business practices—we comply with trade secret, competition and antitrust laws throughout the world. Please refer to our Antitrust and Fair Competition Policy for additional information. These laws are very complex, so if you are unsure about appropriate business practices, consult with your compliance officer or local legal counsel.
To comply with U.S. and other applicable sanctions programs, The Cigna Group prohibits conducting business in certain countries or with specific governments, individuals or entities, including those suspected of involvement in narcotics trafficking or terrorism or terrorist governments. If you have questions or concerns about whether a government, an individual or an entity is subject to these restrictions, consult with your compliance officer.
We are also prohibited from participating in any boycott of a particular country unless permitted by the U.S. government. If you are asked to participate in or provide information about supporting a boycott, report this to your compliance officer or the Ethics Help Line before taking any action. Please refer to the Antiboycott Policy and the Economic Sanctions Policy for additional information.
When working to attract a new client, is it fair business practice to discuss a rumor pertaining to a competitor’s troubled finances? No.
Compete to win, but always compete fairly.
Not say disparaging things about our competitors nor attempt to secure or reveal any confidential information that may belong to them.
Always comply with competition and antitrust laws throughout the world.