/***********************************
Cover
***********************************/

    /*paragraphs*/

        .cover .column p {
           border-width: 0px;
        }

    /*inlines*/

        .cover .column .default-drop-cap {
           float: left;
           font-weight: 400;
           margin-top: 15px;
           margin-right: 2px;
           font-size: 3.75rem;
           line-height: .3em;
           border-width: 0px;
        }

    /*links*/

        .cover .column a {
           border-width: 0px;
        }

    /*headers*/

        .cover .column h1 {
           border-width: 0px;
        }

        .cover .column h2 {
           border-width: 0px;
        }

        .cover .column h3 {
           border-width: 0px;
        }

        .cover .column h4 {
           border-width: 0px;
        }

        .cover .column h5 {
           border-width: 0px;
        }

        .cover .column h6 {
           border-width: 0px;
        }

    /*images*/

        .cover .column img.image-default {
           max-width: 100%;
           width: 100%;
           height: auto;
           display: block;
           float: none;
           margin-left: auto;
           margin-right: auto;
           overflow: hidden;
           box-sizing: border-box;
           border-width: 0px;
        }

    /*lists*/

        .cover .column ol {
           background-color: transparent;
           color: #222222;
           font-family: Helvetica, sans-serif;
           font-size: 1rem;
           font-weight: normal;
           font-style: normal;
           line-height: 1.6em;
           margin-bottom: 11px;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 0px;
           list-style-type: decimal;
           font-variant: normal;
           border-width: 0px;
           list-style-image: none;
        }

    /*containers*/

        .cover .column div.container-default {
           padding: 10px;
           display: flex;
           flex-direction: row;
           flex-wrap: wrap;
           justify-content: space-around;
           align-items: stretch;
           gap: normal;
           border-width: 0px;
        }

    /*layoutitems*/

        .cover .column div.layoutitem-default {
           padding: 0px;
           flex-grow: 1;
           flex-shrink: 1;
           flex-basis: 0px;
           min-width: ;
           min-height: ;
           border-width: 0px;
        }

/***********************************
The Opportunity Is Yours
***********************************/

    /*headers*/

        .the_opportunity_is_yours .column h1 {
           font-family: Helvetica, sans-serif;
           font-size: 2.125rem;
           font-weight: bold;
           line-height: 1.2em;
           margin-bottom: 12px;
           margin-top: 12px;
           border-width: 0px;
        }

        .the_opportunity_is_yours .column h2 {
           font-family: Helvetica, sans-serif;
           font-size: 1.5rem;
           line-height: 1.4em;
           margin-bottom: 24px;
           margin-top: 12px;
           border-width: 0px;
        }

        .the_opportunity_is_yours .column h3 {
           font-family: Helvetica, sans-serif;
           font-size: 1.25rem;
           font-weight: 700;
           margin-top: 24px;
           border-width: 0px;
        }

        .the_opportunity_is_yours .column h4 {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: bold;
           margin-bottom: 12px;
           margin-top: 24px;
           text-align: center;
           border-width: 0px;
        }

        .the_opportunity_is_yours .column h5 {
           font-family: Helvetica, sans-serif;
           font-size: 1.25rem;
           margin-top: 24px;
           border-width: 0px;
        }

        .the_opportunity_is_yours .column h6 {
           font-family: Helvetica, sans-serif;
           font-size: 0.875rem;
           margin-bottom: 12px;
           border-width: 0px;
        }

    /*inlines*/

        .the_opportunity_is_yours .column .default-drop-cap {
           float: left;
           font-family: Helvetica, sans-serif;
           font-size: 3.75rem;
           line-height: .3em;
           margin-right: 2px;
           margin-top: 15px;
           font-weight: 400;
           border-width: 0px;
        }

        .the_opportunity_is_yours .column .TempDrop-Cap {
           font-size: 3.625rem;
           line-height: 0.6em;
           font-weight: bold;
           float: left;
           margin-left: 0px;
           padding-right: 2px;
           margin-top: 13px;
           border-width: 0px;
        }

    /*links*/

        .the_opportunity_is_yours .column a {
           border-width: 0px;
        }

    /*lists*/

        .the_opportunity_is_yours .column .Numerical {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           line-height: 1.6em;
           border-width: 0px;
           list-style-image: none;
        }

        .the_opportunity_is_yours .column .Bulleted {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           line-height: 1.6em;
           list-style-type: disc;
           border-width: 0px;
           list-style-image: none;
        }

        .the_opportunity_is_yours .column .Alphabetical {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           line-height: 1.6em;
           list-style-type: lower-alpha;
           border-width: 0px;
           list-style-image: none;
        }

        .the_opportunity_is_yours .column ol {
           background-color: transparent;
           color: #222222;
           font-family: Helvetica, sans-serif;
           font-size: 1rem;
           font-weight: normal;
           font-style: normal;
           line-height: 1.6em;
           margin-bottom: 11px;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 0px;
           font-variant: normal;
           list-style-type: decimal;
           border-width: 0px;
           list-style-image: none;
        }

    /*paragraphs*/

        .the_opportunity_is_yours .column p {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 12px;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 0px;
           border-width: 0px;
        }

        .the_opportunity_is_yours .column p.Caption {
           font-family: Helvetica, sans-serif;
           font-size: 0.875rem;
           font-weight: 100;
           margin-bottom: 12px;
           border-width: 0px;
        }

        .the_opportunity_is_yours .column p.PullQuoteCredit {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 400;
           margin-bottom: 24px;
           border-width: 0px;
        }

        .the_opportunity_is_yours .column p.NoLineSpace {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 0px;
           border-width: 0px;
        }

        .the_opportunity_is_yours .column p.PullQuote {
           font-family: Georgia, serif;
           font-size: 1.5rem;
           font-weight: 400;
           margin-bottom: 18px;
           margin-left: 12px;
           margin-right: 12px;
           margin-top: 18px;
           border-width: 0px;
        }

        .the_opportunity_is_yours .column p.SidebarH1 {
           font-family: Helvetica, sans-serif;
           font-size: 1.25rem;
           font-weight: bold;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           text-transform: uppercase;
           padding-left: 18px;
           padding-right: 18px;
           padding-top: 18px;
           border-width: 0px;
        }

        .the_opportunity_is_yours .column p.SidebarH2 {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           margin-left: 0px;
           margin-right: 0px;
           padding-left: 18px;
           padding-right: 18px;
           padding-bottom: 12px;
           border-width: 0px;
        }

        .the_opportunity_is_yours .column p.SidebarBody {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           padding-left: 18px;
           padding-right: 18px;
           padding-bottom: 18px;
           border-width: 0px;
        }

        .the_opportunity_is_yours .column p.SidebarH6 {
           font-family: Helvetica, sans-serif;
           font-size: 0.875rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           line-height: 1.3em;
           padding-left: 18px;
           padding-right: 18px;
           padding-bottom: 18px;
           border-width: 0px;
        }

        .the_opportunity_is_yours .column p.SidebarQuote {
           font-family: Georgia, serif;
           font-size: 1.375rem;
           font-weight: 100;
           margin-bottom: 0px;
           padding-left: 18px;
           padding-right: 18px;
           padding-top: 18px;
           padding-bottom: 9px;
           background-color: #f3f3f3;
           border-width: 0px;
        }

        .the_opportunity_is_yours .column p.SidebarQuoteCredit {
           font-family: Helvetica, sans-serif;
           font-size: 1rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           padding-bottom: 18px;
           padding-left: 18px;
           padding-right: 18px;
           border-width: 0px;
        }

        .the_opportunity_is_yours .column p.SidebarH3 {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: bold;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           padding-left: 18px;
           padding-right: 18px;
           border-width: 0px;
        }

        .the_opportunity_is_yours .column p.headers-1i0tom5rc {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 700;
           padding: 0px;
           border-width: 0px;
           color: #427EE5FF;
           text-decoration: underline;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 12px;
           margin-bottom: 0px;
        }

        .the_opportunity_is_yours .column p.headers-1i0tou0kv {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: bold;
           text-align: left;
           margin: 0px;
           padding: 0px;
           border-width: 0px;
        }

    /*images*/

        .the_opportunity_is_yours .column img.image-default {
           max-width: 100%;
           width: 100%;
           height: auto;
           display: block;
           float: none;
           margin-left: auto;
           margin-right: auto;
           overflow: hidden;
           box-sizing: border-box;
           border-width: 0px;
        }

    /*containers*/

        .the_opportunity_is_yours .column div.container-default {
           padding: 10px;
           display: flex;
           flex-direction: row;
           flex-wrap: wrap;
           justify-content: space-around;
           align-items: stretch;
           gap: normal;
           border-width: 0px;
        }

    /*layoutitems*/

        .the_opportunity_is_yours .column div.layoutitem-default {
           padding: 0px;
           flex-grow: 1;
           flex-shrink: 1;
           flex-basis: 0px;
           min-width: ;
           min-height: ;
           border-width: 0px;
        }

/***********************************
Self-Service Made Simple
***********************************/

    /*headers*/

        .self_service_made_simple .column h1 {
           font-family: Helvetica, sans-serif;
           font-size: 2.125rem;
           font-weight: bold;
           line-height: 1.2em;
           margin-bottom: 12px;
           margin-top: 12px;
           border-width: 0px;
        }

        .self_service_made_simple .column h2 {
           font-family: Helvetica, sans-serif;
           font-size: 1.5rem;
           line-height: 1.4em;
           margin-bottom: 24px;
           margin-top: 12px;
           border-width: 0px;
        }

        .self_service_made_simple .column h3 {
           font-family: Helvetica, sans-serif;
           font-size: 1.25rem;
           font-weight: 700;
           margin-top: 24px;
           border-width: 0px;
        }

        .self_service_made_simple .column h4 {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: bold;
           margin-bottom: 12px;
           margin-top: 24px;
           text-align: center;
           border-width: 0px;
        }

        .self_service_made_simple .column h5 {
           font-family: Helvetica, sans-serif;
           font-size: 1.25rem;
           margin-top: 24px;
           border-width: 0px;
        }

        .self_service_made_simple .column h6 {
           font-family: Helvetica, sans-serif;
           font-size: 0.875rem;
           margin-bottom: 12px;
           border-width: 0px;
        }

    /*inlines*/

        .self_service_made_simple .column .default-drop-cap {
           float: left;
           font-family: Helvetica, sans-serif;
           font-size: 3.75rem;
           line-height: .3em;
           margin-right: 2px;
           margin-top: 15px;
           font-weight: 400;
           border-width: 0px;
        }

        .self_service_made_simple .column .TempDrop-Cap {
           font-size: 3.625rem;
           line-height: 0.6em;
           font-weight: bold;
           float: left;
           margin-left: 0px;
           padding-right: 2px;
           margin-top: 13px;
           border-width: 0px;
        }

    /*links*/

        .self_service_made_simple .column a {
           border-width: 0px;
        }

    /*lists*/

        .self_service_made_simple .column .Numerical {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           line-height: 1.6em;
           border-width: 0px;
           list-style-image: none;
        }

        .self_service_made_simple .column .Bulleted {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           line-height: 1.6em;
           list-style-type: disc;
           border-width: 0px;
           list-style-image: none;
        }

        .self_service_made_simple .column .Alphabetical {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           line-height: 1.6em;
           list-style-type: lower-alpha;
           border-width: 0px;
           list-style-image: none;
        }

        .self_service_made_simple .column ol {
           background-color: transparent;
           color: #222222;
           font-family: Helvetica, sans-serif;
           font-size: 1rem;
           font-weight: normal;
           font-style: normal;
           line-height: 1.6em;
           margin-bottom: 11px;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 0px;
           font-variant: normal;
           list-style-type: decimal;
           border-width: 0px;
           list-style-image: none;
        }

    /*paragraphs*/

        .self_service_made_simple .column p {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 12px;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 0px;
           border-width: 0px;
        }

        .self_service_made_simple .column p.Caption {
           font-family: Helvetica, sans-serif;
           font-size: 0.875rem;
           font-weight: 100;
           margin-bottom: 12px;
           border-width: 0px;
        }

        .self_service_made_simple .column p.PullQuoteCredit {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 400;
           margin-bottom: 24px;
           border-width: 0px;
        }

        .self_service_made_simple .column p.NoLineSpace {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 0px;
           border-width: 0px;
        }

        .self_service_made_simple .column p.PullQuote {
           font-family: Georgia, serif;
           font-size: 1.5rem;
           font-weight: 400;
           margin-bottom: 18px;
           margin-left: 12px;
           margin-right: 12px;
           margin-top: 18px;
           border-width: 0px;
        }

        .self_service_made_simple .column p.SidebarH1 {
           font-family: Helvetica, sans-serif;
           font-size: 1.25rem;
           font-weight: bold;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           text-transform: uppercase;
           padding-left: 18px;
           padding-right: 18px;
           padding-top: 18px;
           border-width: 0px;
        }

        .self_service_made_simple .column p.SidebarH2 {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           margin-left: 0px;
           margin-right: 0px;
           padding-left: 18px;
           padding-right: 18px;
           padding-bottom: 12px;
           border-width: 0px;
        }

        .self_service_made_simple .column p.SidebarBody {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           padding-left: 18px;
           padding-right: 18px;
           padding-bottom: 18px;
           border-width: 0px;
        }

        .self_service_made_simple .column p.SidebarH6 {
           font-family: Helvetica, sans-serif;
           font-size: 0.875rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           line-height: 1.3em;
           padding-left: 18px;
           padding-right: 18px;
           padding-bottom: 18px;
           border-width: 0px;
        }

        .self_service_made_simple .column p.SidebarQuote {
           font-family: Georgia, serif;
           font-size: 1.375rem;
           font-weight: 100;
           margin-bottom: 0px;
           padding-left: 18px;
           padding-right: 18px;
           padding-top: 18px;
           padding-bottom: 9px;
           background-color: #f3f3f3;
           border-width: 0px;
        }

        .self_service_made_simple .column p.SidebarQuoteCredit {
           font-family: Helvetica, sans-serif;
           font-size: 1rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           padding-bottom: 18px;
           padding-left: 18px;
           padding-right: 18px;
           border-width: 0px;
        }

        .self_service_made_simple .column p.SidebarH3 {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: bold;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           padding-left: 18px;
           padding-right: 18px;
           border-width: 0px;
        }

        .self_service_made_simple .column p.headers-1i0tom5rc {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 700;
           padding: 0px;
           border-width: 0px;
           color: #427EE5FF;
           text-decoration: underline;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 12px;
           margin-bottom: 0px;
        }

        .self_service_made_simple .column p.headers-1i0tou0kv {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: bold;
           text-align: left;
           margin: 0px;
           padding: 0px;
           border-width: 0px;
        }

    /*images*/

        .self_service_made_simple .column img.image-default {
           max-width: 100%;
           width: 100%;
           height: auto;
           display: block;
           float: none;
           margin-left: auto;
           margin-right: auto;
           overflow: hidden;
           box-sizing: border-box;
           border-width: 0px;
        }

    /*containers*/

        .self_service_made_simple .column div.container-default {
           padding: 10px;
           display: flex;
           flex-direction: row;
           flex-wrap: wrap;
           justify-content: space-around;
           align-items: stretch;
           gap: normal;
           border-width: 0px;
        }

    /*layoutitems*/

        .self_service_made_simple .column div.layoutitem-default {
           padding: 0px;
           flex-grow: 1;
           flex-shrink: 1;
           flex-basis: 0px;
           min-width: ;
           min-height: ;
           border-width: 0px;
        }

/***********************************
The Secret to Customer Retention
***********************************/

    /*headers*/

        .the_secret_to_customer_retent .column h1 {
           font-family: Helvetica, sans-serif;
           font-size: 2.125rem;
           font-weight: bold;
           line-height: 1.2em;
           margin-bottom: 12px;
           margin-top: 12px;
           border-width: 0px;
        }

        .the_secret_to_customer_retent .column h2 {
           font-family: Helvetica, sans-serif;
           font-size: 1.5rem;
           line-height: 1.4em;
           margin-bottom: 24px;
           margin-top: 12px;
           border-width: 0px;
        }

        .the_secret_to_customer_retent .column h3 {
           font-family: Helvetica, sans-serif;
           font-size: 1.25rem;
           font-weight: 700;
           margin-top: 24px;
           border-width: 0px;
        }

        .the_secret_to_customer_retent .column h4 {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: bold;
           margin-bottom: 12px;
           margin-top: 24px;
           text-align: center;
           border-width: 0px;
        }

        .the_secret_to_customer_retent .column h5 {
           font-family: Helvetica, sans-serif;
           font-size: 1.25rem;
           margin-top: 24px;
           border-width: 0px;
        }

        .the_secret_to_customer_retent .column h6 {
           font-family: Helvetica, sans-serif;
           font-size: 0.875rem;
           margin-bottom: 12px;
           border-width: 0px;
        }

    /*inlines*/

        .the_secret_to_customer_retent .column .default-drop-cap {
           float: left;
           font-family: Helvetica, sans-serif;
           font-size: 3.75rem;
           line-height: .3em;
           margin-right: 2px;
           margin-top: 15px;
           font-weight: 400;
           border-width: 0px;
        }

        .the_secret_to_customer_retent .column .TempDrop-Cap {
           font-size: 3.625rem;
           line-height: 0.6em;
           font-weight: bold;
           float: left;
           margin-left: 0px;
           padding-right: 2px;
           margin-top: 13px;
           border-width: 0px;
        }

    /*links*/

        .the_secret_to_customer_retent .column a {
           border-width: 0px;
        }

    /*lists*/

        .the_secret_to_customer_retent .column .Numerical {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           line-height: 1.6em;
           border-width: 0px;
           list-style-image: none;
        }

        .the_secret_to_customer_retent .column .Bulleted {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           line-height: 1.6em;
           list-style-type: disc;
           border-width: 0px;
           list-style-image: none;
        }

        .the_secret_to_customer_retent .column .Alphabetical {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           line-height: 1.6em;
           list-style-type: lower-alpha;
           border-width: 0px;
           list-style-image: none;
        }

        .the_secret_to_customer_retent .column ol {
           background-color: transparent;
           color: #222222;
           font-family: Helvetica, sans-serif;
           font-size: 1rem;
           font-weight: normal;
           font-style: normal;
           line-height: 1.6em;
           margin-bottom: 11px;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 0px;
           font-variant: normal;
           list-style-type: decimal;
           border-width: 0px;
           list-style-image: none;
        }

    /*paragraphs*/

        .the_secret_to_customer_retent .column p {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 12px;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 0px;
           border-width: 0px;
        }

        .the_secret_to_customer_retent .column p.Caption {
           font-family: Helvetica, sans-serif;
           font-size: 0.875rem;
           font-weight: 100;
           margin-bottom: 12px;
           border-width: 0px;
        }

        .the_secret_to_customer_retent .column p.PullQuoteCredit {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 400;
           margin-bottom: 24px;
           border-width: 0px;
        }

        .the_secret_to_customer_retent .column p.NoLineSpace {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 0px;
           border-width: 0px;
        }

        .the_secret_to_customer_retent .column p.PullQuote {
           font-family: Georgia, serif;
           font-size: 1.5rem;
           font-weight: 400;
           margin-bottom: 18px;
           margin-left: 12px;
           margin-right: 12px;
           margin-top: 18px;
           border-width: 0px;
        }

        .the_secret_to_customer_retent .column p.SidebarH1 {
           font-family: Helvetica, sans-serif;
           font-size: 1.25rem;
           font-weight: bold;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           text-transform: uppercase;
           padding-left: 18px;
           padding-right: 18px;
           padding-top: 18px;
           border-width: 0px;
        }

        .the_secret_to_customer_retent .column p.SidebarH2 {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           margin-left: 0px;
           margin-right: 0px;
           padding-left: 18px;
           padding-right: 18px;
           padding-bottom: 12px;
           border-width: 0px;
        }

        .the_secret_to_customer_retent .column p.SidebarBody {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           padding-left: 18px;
           padding-right: 18px;
           padding-bottom: 18px;
           border-width: 0px;
        }

        .the_secret_to_customer_retent .column p.SidebarH6 {
           font-family: Helvetica, sans-serif;
           font-size: 0.875rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           line-height: 1.3em;
           padding-left: 18px;
           padding-right: 18px;
           padding-bottom: 18px;
           border-width: 0px;
        }

        .the_secret_to_customer_retent .column p.SidebarQuote {
           font-family: Georgia, serif;
           font-size: 1.375rem;
           font-weight: 100;
           margin-bottom: 0px;
           padding-left: 18px;
           padding-right: 18px;
           padding-top: 18px;
           padding-bottom: 9px;
           background-color: #f3f3f3;
           border-width: 0px;
        }

        .the_secret_to_customer_retent .column p.SidebarQuoteCredit {
           font-family: Helvetica, sans-serif;
           font-size: 1rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           padding-bottom: 18px;
           padding-left: 18px;
           padding-right: 18px;
           border-width: 0px;
        }

        .the_secret_to_customer_retent .column p.SidebarH3 {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: bold;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           padding-left: 0px;
           padding-right: 18px;
           border-width: 0px;
        }

        .the_secret_to_customer_retent .column p.headers-1i0tom5rc {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 700;
           padding: 0px;
           border-width: 0px;
           color: #427EE5FF;
           text-decoration: underline;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 12px;
           margin-bottom: 0px;
        }

        .the_secret_to_customer_retent .column p.headers-1i0tou0kv {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: bold;
           text-align: left;
           margin: 0px;
           padding: 0px;
           border-width: 0px;
        }

    /*images*/

        .the_secret_to_customer_retent .column img.image-default {
           max-width: 100%;
           width: 100%;
           height: auto;
           display: block;
           float: none;
           margin-left: auto;
           margin-right: auto;
           overflow: hidden;
           box-sizing: border-box;
           border-width: 0px;
        }

    /*containers*/

        .the_secret_to_customer_retent .column div.container-default {
           padding: 10px;
           display: flex;
           flex-direction: row;
           flex-wrap: wrap;
           justify-content: space-around;
           align-items: stretch;
           gap: normal;
           border-width: 0px;
        }

    /*layoutitems*/

        .the_secret_to_customer_retent .column div.layoutitem-default {
           padding: 0px;
           flex-grow: 1;
           flex-shrink: 1;
           flex-basis: 0px;
           min-width: ;
           min-height: ;
           border-width: 0px;
        }

/***********************************
The Power of Pre-Owned
***********************************/

    /*headers*/

        .the_power_of_pre_owned .column h1 {
           font-family: Helvetica, sans-serif;
           font-size: 2.125rem;
           font-weight: bold;
           line-height: 1.2em;
           margin-bottom: 12px;
           margin-top: 12px;
           border-width: 0px;
        }

        .the_power_of_pre_owned .column h2 {
           font-family: Helvetica, sans-serif;
           font-size: 1.5rem;
           line-height: 1.4em;
           margin-bottom: 24px;
           margin-top: 12px;
           border-width: 0px;
        }

        .the_power_of_pre_owned .column h3 {
           font-family: Helvetica, sans-serif;
           font-size: 1.25rem;
           font-weight: 700;
           margin-top: 24px;
           border-width: 0px;
        }

        .the_power_of_pre_owned .column h4 {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: bold;
           margin-bottom: 12px;
           margin-top: 24px;
           text-align: center;
           border-width: 0px;
        }

        .the_power_of_pre_owned .column h5 {
           font-family: Helvetica, sans-serif;
           font-size: 1.25rem;
           margin-top: 24px;
           border-width: 0px;
        }

        .the_power_of_pre_owned .column h6 {
           font-family: Helvetica, sans-serif;
           font-size: 0.875rem;
           margin-bottom: 12px;
           border-width: 0px;
        }

    /*inlines*/

        .the_power_of_pre_owned .column .default-drop-cap {
           float: left;
           font-family: Helvetica, sans-serif;
           font-size: 3.75rem;
           line-height: .3em;
           margin-right: 2px;
           margin-top: 15px;
           font-weight: 400;
           border-width: 0px;
        }

        .the_power_of_pre_owned .column .TempDrop-Cap {
           font-size: 3.625rem;
           line-height: 0.6em;
           font-weight: bold;
           float: left;
           margin-left: 0px;
           padding-right: 2px;
           margin-top: 13px;
           border-width: 0px;
        }

    /*links*/

        .the_power_of_pre_owned .column a {
           border-width: 0px;
        }

    /*lists*/

        .the_power_of_pre_owned .column .Numerical {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           line-height: 1.6em;
           border-width: 0px;
           list-style-image: none;
        }

        .the_power_of_pre_owned .column .Bulleted {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           line-height: 1.6em;
           list-style-type: disc;
           border-width: 0px;
           list-style-image: none;
        }

        .the_power_of_pre_owned .column .Alphabetical {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           line-height: 1.6em;
           list-style-type: lower-alpha;
           border-width: 0px;
           list-style-image: none;
        }

        .the_power_of_pre_owned .column ol {
           background-color: transparent;
           color: #222222;
           font-family: Helvetica, sans-serif;
           font-size: 1rem;
           font-weight: normal;
           font-style: normal;
           line-height: 1.6em;
           margin-bottom: 11px;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 0px;
           font-variant: normal;
           list-style-type: decimal;
           border-width: 0px;
           list-style-image: none;
        }

    /*paragraphs*/

        .the_power_of_pre_owned .column p {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 12px;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 0px;
           border-width: 0px;
        }

        .the_power_of_pre_owned .column p.Caption {
           font-family: Helvetica, sans-serif;
           font-size: 0.875rem;
           font-weight: 100;
           margin-bottom: 12px;
           border-width: 0px;
        }

        .the_power_of_pre_owned .column p.PullQuoteCredit {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 400;
           margin-bottom: 24px;
           border-width: 0px;
        }

        .the_power_of_pre_owned .column p.NoLineSpace {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 0px;
           border-width: 0px;
        }

        .the_power_of_pre_owned .column p.PullQuote {
           font-family: Georgia, serif;
           font-size: 1.5rem;
           font-weight: 400;
           margin-bottom: 18px;
           margin-left: 12px;
           margin-right: 12px;
           margin-top: 18px;
           border-width: 0px;
        }

        .the_power_of_pre_owned .column p.SidebarH1 {
           font-family: Helvetica, sans-serif;
           font-size: 1.25rem;
           font-weight: bold;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           text-transform: uppercase;
           padding-left: 18px;
           padding-right: 18px;
           padding-top: 18px;
           border-width: 0px;
        }

        .the_power_of_pre_owned .column p.SidebarH2 {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           margin-left: 0px;
           margin-right: 0px;
           padding-left: 18px;
           padding-right: 18px;
           padding-bottom: 12px;
           border-width: 0px;
        }

        .the_power_of_pre_owned .column p.SidebarBody {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           padding-left: 18px;
           padding-right: 18px;
           padding-bottom: 18px;
           border-width: 0px;
        }

        .the_power_of_pre_owned .column p.SidebarH6 {
           font-family: Helvetica, sans-serif;
           font-size: 0.875rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           line-height: 1.3em;
           padding-left: 18px;
           padding-right: 18px;
           padding-bottom: 18px;
           border-width: 0px;
        }

        .the_power_of_pre_owned .column p.SidebarQuote {
           font-family: Georgia, serif;
           font-size: 1.375rem;
           font-weight: 100;
           margin-bottom: 0px;
           padding-left: 18px;
           padding-right: 18px;
           padding-top: 18px;
           padding-bottom: 9px;
           background-color: #f3f3f3;
           border-width: 0px;
        }

        .the_power_of_pre_owned .column p.SidebarQuoteCredit {
           font-family: Helvetica, sans-serif;
           font-size: 1rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           padding-bottom: 18px;
           padding-left: 18px;
           padding-right: 18px;
           border-width: 0px;
        }

        .the_power_of_pre_owned .column p.SidebarH3 {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: bold;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           padding-left: 18px;
           padding-right: 18px;
           border-width: 0px;
        }

        .the_power_of_pre_owned .column p.headers-1i0tom5rc {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 700;
           padding: 0px;
           border-width: 0px;
           color: #427EE5FF;
           text-decoration: underline;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 12px;
           margin-bottom: 0px;
        }

        .the_power_of_pre_owned .column p.headers-1i0tou0kv {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: bold;
           text-align: left;
           margin: 0px;
           padding: 0px;
           border-width: 0px;
        }

    /*images*/

        .the_power_of_pre_owned .column img.image-default {
           max-width: 100%;
           width: 100%;
           height: auto;
           display: block;
           float: none;
           margin-left: auto;
           margin-right: auto;
           overflow: hidden;
           box-sizing: border-box;
           border-width: 0px;
        }

    /*containers*/

        .the_power_of_pre_owned .column div.container-default {
           padding: 10px;
           display: flex;
           flex-direction: row;
           flex-wrap: wrap;
           justify-content: space-around;
           align-items: stretch;
           gap: normal;
           border-width: 0px;
        }

    /*layoutitems*/

        .the_power_of_pre_owned .column div.layoutitem-default {
           padding: 0px;
           flex-grow: 1;
           flex-shrink: 1;
           flex-basis: 0px;
           min-width: ;
           min-height: ;
           border-width: 0px;
        }

/***********************************
4 Steps to Certified Success
***********************************/

    /*headers*/

        ._4_steps_to_certified_success .column h1 {
           font-family: Helvetica, sans-serif;
           font-size: 2.125rem;
           font-weight: bold;
           line-height: 1.2em;
           margin-bottom: 12px;
           margin-top: 12px;
           border-width: 0px;
        }

        ._4_steps_to_certified_success .column h2 {
           font-family: Helvetica, sans-serif;
           font-size: 1.5rem;
           line-height: 1.4em;
           margin-bottom: 24px;
           margin-top: 12px;
           border-width: 0px;
        }

        ._4_steps_to_certified_success .column h3 {
           font-family: Helvetica, sans-serif;
           font-size: 1.25rem;
           font-weight: 700;
           margin-top: 24px;
           border-width: 0px;
        }

        ._4_steps_to_certified_success .column h4 {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: bold;
           margin-bottom: 12px;
           margin-top: 24px;
           text-align: center;
           border-width: 0px;
        }

        ._4_steps_to_certified_success .column h5 {
           font-family: Helvetica, sans-serif;
           font-size: 1.25rem;
           margin-top: 24px;
           border-width: 0px;
        }

        ._4_steps_to_certified_success .column h6 {
           font-family: Helvetica, sans-serif;
           font-size: 0.875rem;
           margin-bottom: 12px;
           border-width: 0px;
        }

    /*inlines*/

        ._4_steps_to_certified_success .column .default-drop-cap {
           float: left;
           font-family: Helvetica, sans-serif;
           font-size: 3.75rem;
           line-height: .3em;
           margin-right: 2px;
           margin-top: 15px;
           font-weight: 400;
           border-width: 0px;
        }

        ._4_steps_to_certified_success .column .TempDrop-Cap {
           font-size: 3.625rem;
           line-height: 0.6em;
           font-weight: bold;
           float: left;
           margin-left: 0px;
           padding-right: 2px;
           margin-top: 13px;
           border-width: 0px;
        }

    /*links*/

        ._4_steps_to_certified_success .column a {
           border-width: 0px;
        }

    /*lists*/

        ._4_steps_to_certified_success .column .Numerical {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           line-height: 1.6em;
           border-width: 0px;
           list-style-image: none;
        }

        ._4_steps_to_certified_success .column .Bulleted {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           line-height: 1.6em;
           list-style-type: disc;
           border-width: 0px;
           list-style-image: none;
        }

        ._4_steps_to_certified_success .column .Alphabetical {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           line-height: 1.6em;
           list-style-type: lower-alpha;
           border-width: 0px;
           list-style-image: none;
        }

        ._4_steps_to_certified_success .column ol {
           background-color: transparent;
           color: #222222;
           font-family: Helvetica, sans-serif;
           font-size: 1rem;
           font-weight: normal;
           font-style: normal;
           line-height: 1.6em;
           margin-bottom: 11px;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 0px;
           font-variant: normal;
           list-style-type: decimal;
           border-width: 0px;
           list-style-image: none;
        }

    /*paragraphs*/

        ._4_steps_to_certified_success .column p {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 12px;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 0px;
           border-width: 0px;
        }

        ._4_steps_to_certified_success .column p.Caption {
           font-family: Helvetica, sans-serif;
           font-size: 0.875rem;
           font-weight: 100;
           margin-bottom: 12px;
           border-width: 0px;
        }

        ._4_steps_to_certified_success .column p.PullQuoteCredit {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 400;
           margin-bottom: 24px;
           border-width: 0px;
        }

        ._4_steps_to_certified_success .column p.NoLineSpace {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 0px;
           border-width: 0px;
        }

        ._4_steps_to_certified_success .column p.PullQuote {
           font-family: Georgia, serif;
           font-size: 1.5rem;
           font-weight: 400;
           margin-bottom: 18px;
           margin-left: 12px;
           margin-right: 12px;
           margin-top: 18px;
           border-width: 0px;
        }

        ._4_steps_to_certified_success .column p.SidebarH1 {
           font-family: Helvetica, sans-serif;
           font-size: 1.25rem;
           font-weight: bold;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           text-transform: uppercase;
           padding-left: 18px;
           padding-right: 18px;
           padding-top: 18px;
           border-width: 0px;
        }

        ._4_steps_to_certified_success .column p.SidebarH2 {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           margin-left: 0px;
           margin-right: 0px;
           padding-left: 18px;
           padding-right: 18px;
           padding-bottom: 12px;
           border-width: 0px;
        }

        ._4_steps_to_certified_success .column p.SidebarBody {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           padding-left: 18px;
           padding-right: 18px;
           padding-bottom: 18px;
           border-width: 0px;
        }

        ._4_steps_to_certified_success .column p.SidebarH6 {
           font-family: Helvetica, sans-serif;
           font-size: 0.875rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           line-height: 1.3em;
           padding-left: 18px;
           padding-right: 18px;
           padding-bottom: 18px;
           border-width: 0px;
        }

        ._4_steps_to_certified_success .column p.SidebarQuote {
           font-family: Georgia, serif;
           font-size: 1.375rem;
           font-weight: 100;
           margin-bottom: 0px;
           padding-left: 18px;
           padding-right: 18px;
           padding-top: 18px;
           padding-bottom: 9px;
           background-color: #f3f3f3;
           border-width: 0px;
        }

        ._4_steps_to_certified_success .column p.SidebarQuoteCredit {
           font-family: Helvetica, sans-serif;
           font-size: 1rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           padding-bottom: 18px;
           padding-left: 18px;
           padding-right: 18px;
           border-width: 0px;
        }

        ._4_steps_to_certified_success .column p.SidebarH3 {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: bold;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           padding-left: 18px;
           padding-right: 18px;
           border-width: 0px;
        }

        ._4_steps_to_certified_success .column p.headers-1i0tom5rc {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 700;
           padding: 0px;
           border-width: 0px;
           color: #427EE5FF;
           text-decoration: underline;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 12px;
           margin-bottom: 0px;
        }

        ._4_steps_to_certified_success .column p.headers-1i0tou0kv {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: bold;
           text-align: left;
           margin: 0px;
           padding: 0px;
           border-width: 0px;
        }

    /*images*/

        ._4_steps_to_certified_success .column img.image-default {
           max-width: 100%;
           width: 100%;
           height: auto;
           display: block;
           float: none;
           margin-left: auto;
           margin-right: auto;
           overflow: hidden;
           box-sizing: border-box;
           border-width: 0px;
        }

    /*containers*/

        ._4_steps_to_certified_success .column div.container-default {
           padding: 10px;
           display: flex;
           flex-direction: row;
           flex-wrap: wrap;
           justify-content: space-around;
           align-items: stretch;
           gap: normal;
           border-width: 0px;
        }

    /*layoutitems*/

        ._4_steps_to_certified_success .column div.layoutitem-default {
           padding: 0px;
           flex-grow: 1;
           flex-shrink: 1;
           flex-basis: 0px;
           min-width: ;
           min-height: ;
           border-width: 0px;
        }

/***********************************
Encouraging Loyalty
***********************************/

    /*headers*/

        .encouraging_loyalty .column h1 {
           font-family: Helvetica, sans-serif;
           font-size: 2.125rem;
           font-weight: bold;
           line-height: 1.2em;
           margin-bottom: 12px;
           margin-top: 12px;
           border-width: 0px;
        }

        .encouraging_loyalty .column h2 {
           font-family: Helvetica, sans-serif;
           font-size: 1.5rem;
           line-height: 1.4em;
           margin-bottom: 24px;
           margin-top: 12px;
           border-width: 0px;
        }

        .encouraging_loyalty .column h3 {
           font-family: Helvetica, sans-serif;
           font-size: 1.25rem;
           font-weight: 700;
           margin-top: 24px;
           border-width: 0px;
        }

        .encouraging_loyalty .column h4 {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: bold;
           margin-bottom: 12px;
           margin-top: 24px;
           text-align: center;
           border-width: 0px;
        }

        .encouraging_loyalty .column h5 {
           font-family: Helvetica, sans-serif;
           font-size: 1.25rem;
           margin-top: 24px;
           border-width: 0px;
        }

        .encouraging_loyalty .column h6 {
           font-family: Helvetica, sans-serif;
           font-size: 0.875rem;
           margin-bottom: 12px;
           border-width: 0px;
        }

    /*inlines*/

        .encouraging_loyalty .column .default-drop-cap {
           float: left;
           font-family: Helvetica, sans-serif;
           font-size: 3.75rem;
           line-height: .3em;
           margin-right: 2px;
           margin-top: 15px;
           font-weight: 400;
           border-width: 0px;
        }

        .encouraging_loyalty .column .TempDrop-Cap {
           font-size: 3.625rem;
           line-height: 0.6em;
           font-weight: bold;
           float: left;
           margin-left: 0px;
           padding-right: 2px;
           margin-top: 13px;
           border-width: 0px;
        }

    /*links*/

        .encouraging_loyalty .column a {
           border-width: 0px;
        }

    /*lists*/

        .encouraging_loyalty .column .Numerical {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           line-height: 1.6em;
           border-width: 0px;
           list-style-image: none;
        }

        .encouraging_loyalty .column .Bulleted {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           line-height: 1.6em;
           list-style-type: disc;
           border-width: 0px;
           list-style-image: none;
        }

        .encouraging_loyalty .column .Alphabetical {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           line-height: 1.6em;
           list-style-type: lower-alpha;
           border-width: 0px;
           list-style-image: none;
        }

        .encouraging_loyalty .column ol {
           background-color: transparent;
           color: #222222;
           font-family: Helvetica, sans-serif;
           font-size: 1rem;
           font-weight: normal;
           font-style: normal;
           line-height: 1.6em;
           margin-bottom: 11px;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 0px;
           font-variant: normal;
           list-style-type: decimal;
           border-width: 0px;
           list-style-image: none;
        }

    /*paragraphs*/

        .encouraging_loyalty .column p {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 12px;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 0px;
           border-width: 0px;
        }

        .encouraging_loyalty .column p.Caption {
           font-family: Helvetica, sans-serif;
           font-size: 0.875rem;
           font-weight: 100;
           margin-bottom: 12px;
           border-width: 0px;
        }

        .encouraging_loyalty .column p.PullQuoteCredit {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 400;
           margin-bottom: 24px;
           border-width: 0px;
        }

        .encouraging_loyalty .column p.NoLineSpace {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 0px;
           border-width: 0px;
        }

        .encouraging_loyalty .column p.PullQuote {
           font-family: Georgia, serif;
           font-size: 1.5rem;
           font-weight: 400;
           margin-bottom: 18px;
           margin-left: 12px;
           margin-right: 12px;
           margin-top: 18px;
           border-width: 0px;
        }

        .encouraging_loyalty .column p.SidebarH1 {
           font-family: Helvetica, sans-serif;
           font-size: 1.25rem;
           font-weight: bold;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           text-transform: uppercase;
           padding-left: 18px;
           padding-right: 18px;
           padding-top: 18px;
           border-width: 0px;
        }

        .encouraging_loyalty .column p.SidebarH2 {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           margin-left: 0px;
           margin-right: 0px;
           padding-left: 18px;
           padding-right: 18px;
           padding-bottom: 12px;
           border-width: 0px;
        }

        .encouraging_loyalty .column p.SidebarBody {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           padding-left: 18px;
           padding-right: 18px;
           padding-bottom: 18px;
           border-width: 0px;
        }

        .encouraging_loyalty .column p.SidebarH6 {
           font-family: Helvetica, sans-serif;
           font-size: 0.875rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           line-height: 1.3em;
           padding-left: 18px;
           padding-right: 18px;
           padding-bottom: 18px;
           border-width: 0px;
        }

        .encouraging_loyalty .column p.SidebarQuote {
           font-family: Georgia, serif;
           font-size: 1.375rem;
           font-weight: 100;
           margin-bottom: 0px;
           padding-left: 18px;
           padding-right: 18px;
           padding-top: 18px;
           padding-bottom: 9px;
           background-color: #f3f3f3;
           border-width: 0px;
        }

        .encouraging_loyalty .column p.SidebarQuoteCredit {
           font-family: Helvetica, sans-serif;
           font-size: 1rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           padding-bottom: 18px;
           padding-left: 18px;
           padding-right: 18px;
           border-width: 0px;
        }

        .encouraging_loyalty .column p.SidebarH3 {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: bold;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           padding-left: 18px;
           padding-right: 18px;
           border-width: 0px;
        }

        .encouraging_loyalty .column p.headers-1i0tom5rc {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 700;
           padding: 0px;
           border-width: 0px;
           color: #427EE5FF;
           text-decoration: underline;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 12px;
           margin-bottom: 0px;
        }

        .encouraging_loyalty .column p.headers-1i0tou0kv {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: bold;
           text-align: left;
           margin: 0px;
           padding: 0px;
           border-width: 0px;
        }

    /*images*/

        .encouraging_loyalty .column img.image-default {
           max-width: 100%;
           width: 100%;
           height: auto;
           display: block;
           float: none;
           margin-left: auto;
           margin-right: auto;
           overflow: hidden;
           box-sizing: border-box;
           border-width: 0px;
        }

    /*containers*/

        .encouraging_loyalty .column div.container-default {
           padding: 10px;
           display: flex;
           flex-direction: row;
           flex-wrap: wrap;
           justify-content: space-around;
           align-items: stretch;
           gap: normal;
           border-width: 0px;
        }

    /*layoutitems*/

        .encouraging_loyalty .column div.layoutitem-default {
           padding: 0px;
           flex-grow: 1;
           flex-shrink: 1;
           flex-basis: 0px;
           min-width: ;
           min-height: ;
           border-width: 0px;
        }

/***********************************
The Way Forward
***********************************/

    /*headers*/

        .the_way_forward .column h1 {
           font-family: Helvetica, sans-serif;
           font-size: 2.125rem;
           font-weight: bold;
           line-height: 1.2em;
           margin-bottom: 12px;
           margin-top: 12px;
           border-width: 0px;
        }

        .the_way_forward .column h2 {
           font-family: Helvetica, sans-serif;
           font-size: 1.5rem;
           line-height: 1.4em;
           margin-bottom: 24px;
           margin-top: 12px;
           border-width: 0px;
        }

        .the_way_forward .column h3 {
           font-family: Helvetica, sans-serif;
           font-size: 1.25rem;
           font-weight: 700;
           margin-top: 24px;
           border-width: 0px;
        }

        .the_way_forward .column h4 {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: bold;
           margin-bottom: 12px;
           margin-top: 24px;
           text-align: center;
           border-width: 0px;
        }

        .the_way_forward .column h5 {
           font-family: Helvetica, sans-serif;
           font-size: 1.25rem;
           margin-top: 24px;
           border-width: 0px;
        }

        .the_way_forward .column h6 {
           font-family: Helvetica, sans-serif;
           font-size: 0.875rem;
           margin-bottom: 12px;
           border-width: 0px;
        }

    /*inlines*/

        .the_way_forward .column .default-drop-cap {
           float: left;
           font-family: Helvetica, sans-serif;
           font-size: 3.75rem;
           line-height: .3em;
           margin-right: 2px;
           margin-top: 15px;
           font-weight: 400;
           border-width: 0px;
        }

        .the_way_forward .column .TempDrop-Cap {
           font-size: 3.625rem;
           line-height: 0.6em;
           font-weight: bold;
           float: left;
           margin-left: 0px;
           padding-right: 2px;
           margin-top: 13px;
           border-width: 0px;
        }

    /*links*/

        .the_way_forward .column a {
           border-width: 0px;
        }

    /*lists*/

        .the_way_forward .column .Numerical {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           line-height: 1.6em;
           border-width: 0px;
           list-style-image: none;
        }

        .the_way_forward .column .Bulleted {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           line-height: 1.6em;
           list-style-type: disc;
           border-width: 0px;
           list-style-image: none;
        }

        .the_way_forward .column .Alphabetical {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           line-height: 1.6em;
           list-style-type: lower-alpha;
           border-width: 0px;
           list-style-image: none;
        }

        .the_way_forward .column ol {
           background-color: transparent;
           color: #222222;
           font-family: Helvetica, sans-serif;
           font-size: 1rem;
           font-weight: normal;
           font-style: normal;
           line-height: 1.6em;
           margin-bottom: 11px;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 0px;
           font-variant: normal;
           list-style-type: decimal;
           border-width: 0px;
           list-style-image: none;
        }

    /*paragraphs*/

        .the_way_forward .column p {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 12px;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 0px;
           border-width: 0px;
        }

        .the_way_forward .column p.Caption {
           font-family: Helvetica, sans-serif;
           font-size: 0.875rem;
           font-weight: 100;
           margin-bottom: 12px;
           border-width: 0px;
        }

        .the_way_forward .column p.PullQuoteCredit {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 400;
           margin-bottom: 24px;
           border-width: 0px;
        }

        .the_way_forward .column p.NoLineSpace {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 0px;
           border-width: 0px;
        }

        .the_way_forward .column p.PullQuote {
           font-family: Georgia, serif;
           font-size: 1.5rem;
           font-weight: 400;
           margin-bottom: 18px;
           margin-left: 12px;
           margin-right: 12px;
           margin-top: 18px;
           border-width: 0px;
        }

        .the_way_forward .column p.SidebarH1 {
           font-family: Helvetica, sans-serif;
           font-size: 1.25rem;
           font-weight: bold;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           text-transform: uppercase;
           padding-left: 18px;
           padding-right: 18px;
           padding-top: 18px;
           border-width: 0px;
        }

        .the_way_forward .column p.SidebarH2 {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           margin-left: 0px;
           margin-right: 0px;
           padding-left: 18px;
           padding-right: 18px;
           padding-bottom: 12px;
           border-width: 0px;
        }

        .the_way_forward .column p.SidebarBody {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           padding-left: 18px;
           padding-right: 18px;
           padding-bottom: 18px;
           border-width: 0px;
        }

        .the_way_forward .column p.SidebarH6 {
           font-family: Helvetica, sans-serif;
           font-size: 0.875rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           line-height: 1.3em;
           padding-left: 18px;
           padding-right: 18px;
           padding-bottom: 18px;
           border-width: 0px;
        }

        .the_way_forward .column p.SidebarQuote {
           font-family: Georgia, serif;
           font-size: 1.375rem;
           font-weight: 100;
           margin-bottom: 0px;
           padding-left: 18px;
           padding-right: 18px;
           padding-top: 18px;
           padding-bottom: 9px;
           background-color: #f3f3f3;
           border-width: 0px;
        }

        .the_way_forward .column p.SidebarQuoteCredit {
           font-family: Helvetica, sans-serif;
           font-size: 1rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           padding-bottom: 18px;
           padding-left: 18px;
           padding-right: 18px;
           border-width: 0px;
        }

        .the_way_forward .column p.SidebarH3 {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: bold;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           padding-left: 18px;
           padding-right: 18px;
           border-width: 0px;
        }

        .the_way_forward .column p.headers-1i0tom5rc {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 700;
           padding: 0px;
           border-width: 0px;
           color: #427EE5FF;
           text-decoration: underline;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 12px;
           margin-bottom: 0px;
        }

        .the_way_forward .column p.headers-1i0tou0kv {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: bold;
           text-align: left;
           margin: 0px;
           padding: 0px;
           border-width: 0px;
        }

    /*images*/

        .the_way_forward .column img.image-default {
           max-width: 100%;
           width: 100%;
           height: auto;
           display: block;
           float: none;
           margin-left: auto;
           margin-right: auto;
           overflow: hidden;
           box-sizing: border-box;
           border-width: 0px;
        }

    /*containers*/

        .the_way_forward .column div.container-default {
           padding: 10px;
           display: flex;
           flex-direction: row;
           flex-wrap: wrap;
           justify-content: space-around;
           align-items: stretch;
           gap: normal;
           border-width: 0px;
        }

    /*layoutitems*/

        .the_way_forward .column div.layoutitem-default {
           padding: 0px;
           flex-grow: 1;
           flex-shrink: 1;
           flex-basis: 0px;
           min-width: ;
           min-height: ;
           border-width: 0px;
        }

/***********************************
Answers On Demand
***********************************/

    /*headers*/

        .answers_on_demand .column h1 {
           font-family: Helvetica, sans-serif;
           font-size: 2.125rem;
           font-weight: bold;
           line-height: 1.2em;
           margin-bottom: 12px;
           margin-top: 12px;
           border-width: 0px;
        }

        .answers_on_demand .column h2 {
           font-family: Helvetica, sans-serif;
           font-size: 1.5rem;
           line-height: 1.4em;
           margin-bottom: 24px;
           margin-top: 12px;
           border-width: 0px;
        }

        .answers_on_demand .column h3 {
           font-family: Helvetica, sans-serif;
           font-size: 1.25rem;
           font-weight: 700;
           margin-top: 24px;
           border-width: 0px;
        }

        .answers_on_demand .column h4 {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: bold;
           margin-bottom: 12px;
           margin-top: 24px;
           text-align: center;
           border-width: 0px;
        }

        .answers_on_demand .column h5 {
           font-family: Helvetica, sans-serif;
           font-size: 1.25rem;
           margin-top: 24px;
           border-width: 0px;
        }

        .answers_on_demand .column h6 {
           font-family: Helvetica, sans-serif;
           font-size: 0.875rem;
           margin-bottom: 12px;
           border-width: 0px;
        }

    /*inlines*/

        .answers_on_demand .column .default-drop-cap {
           float: left;
           font-family: Helvetica, sans-serif;
           font-size: 3.75rem;
           line-height: .3em;
           margin-right: 2px;
           margin-top: 15px;
           font-weight: 400;
           border-width: 0px;
        }

        .answers_on_demand .column .TempDrop-Cap {
           font-size: 3.625rem;
           line-height: 0.6em;
           font-weight: bold;
           float: left;
           margin-left: 0px;
           padding-right: 2px;
           margin-top: 13px;
           border-width: 0px;
        }

    /*links*/

        .answers_on_demand .column a {
           border-width: 0px;
        }

    /*lists*/

        .answers_on_demand .column .Numerical {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           line-height: 1.6em;
           border-width: 0px;
           list-style-image: none;
        }

        .answers_on_demand .column .Bulleted {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           line-height: 1.6em;
           list-style-type: disc;
           border-width: 0px;
           list-style-image: none;
        }

        .answers_on_demand .column .Alphabetical {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           line-height: 1.6em;
           list-style-type: lower-alpha;
           border-width: 0px;
           list-style-image: none;
        }

        .answers_on_demand .column ol {
           background-color: transparent;
           color: #222222;
           font-family: Helvetica, sans-serif;
           font-size: 1rem;
           font-weight: normal;
           font-style: normal;
           line-height: 1.6em;
           margin-bottom: 11px;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 0px;
           font-variant: normal;
           list-style-type: decimal;
           border-width: 0px;
           list-style-image: none;
        }

    /*paragraphs*/

        .answers_on_demand .column p {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 12px;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 0px;
           border-width: 0px;
        }

        .answers_on_demand .column p.Caption {
           font-family: Helvetica, sans-serif;
           font-size: 0.875rem;
           font-weight: 100;
           margin-bottom: 12px;
           border-width: 0px;
        }

        .answers_on_demand .column p.PullQuoteCredit {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 400;
           margin-bottom: 24px;
           border-width: 0px;
        }

        .answers_on_demand .column p.NoLineSpace {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 0px;
           border-width: 0px;
        }

        .answers_on_demand .column p.PullQuote {
           font-family: Georgia, serif;
           font-size: 1.5rem;
           font-weight: 400;
           margin-bottom: 18px;
           margin-left: 12px;
           margin-right: 12px;
           margin-top: 18px;
           border-width: 0px;
        }

        .answers_on_demand .column p.SidebarH1 {
           font-family: Helvetica, sans-serif;
           font-size: 1.25rem;
           font-weight: bold;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           text-transform: uppercase;
           padding-left: 18px;
           padding-right: 18px;
           padding-top: 18px;
           border-width: 0px;
        }

        .answers_on_demand .column p.SidebarH2 {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           margin-left: 0px;
           margin-right: 0px;
           padding-left: 18px;
           padding-right: 18px;
           padding-bottom: 12px;
           border-width: 0px;
        }

        .answers_on_demand .column p.SidebarBody {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           padding-left: 18px;
           padding-right: 18px;
           padding-bottom: 18px;
           border-width: 0px;
        }

        .answers_on_demand .column p.SidebarH6 {
           font-family: Helvetica, sans-serif;
           font-size: 0.875rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           line-height: 1.3em;
           padding-left: 18px;
           padding-right: 18px;
           padding-bottom: 18px;
           border-width: 0px;
        }

        .answers_on_demand .column p.SidebarQuote {
           font-family: Georgia, serif;
           font-size: 1.375rem;
           font-weight: 100;
           margin-bottom: 0px;
           padding-left: 18px;
           padding-right: 18px;
           padding-top: 18px;
           padding-bottom: 9px;
           background-color: #f3f3f3;
           border-width: 0px;
        }

        .answers_on_demand .column p.SidebarQuoteCredit {
           font-family: Helvetica, sans-serif;
           font-size: 1rem;
           font-weight: 100;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           padding-bottom: 18px;
           padding-left: 18px;
           padding-right: 18px;
           border-width: 0px;
        }

        .answers_on_demand .column p.SidebarH3 {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: bold;
           margin-bottom: 0px;
           background-color: #f3f3f3;
           padding-left: 18px;
           padding-right: 18px;
           border-width: 0px;
        }

        .answers_on_demand .column p.headers-1i0tom5rc {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: 700;
           padding: 0px;
           border-width: 0px;
           color: #427EE5FF;
           text-decoration: underline;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 12px;
           margin-bottom: 0px;
        }

        .answers_on_demand .column p.headers-1i0tou0kv {
           font-family: Helvetica, sans-serif;
           font-size: 1.125rem;
           font-weight: bold;
           text-align: left;
           margin: 0px;
           padding: 0px;
           border-width: 0px;
        }

    /*images*/

        .answers_on_demand .column img.image-default {
           max-width: 100%;
           width: 100%;
           height: auto;
           display: block;
           float: none;
           margin-left: auto;
           margin-right: auto;
           overflow: hidden;
           box-sizing: border-box;
           border-width: 0px;
        }

    /*containers*/

        .answers_on_demand .column div.container-default {
           padding: 10px;
           display: flex;
           flex-direction: row;
           flex-wrap: wrap;
           justify-content: space-around;
           align-items: stretch;
           gap: normal;
           border-width: 0px;
        }

    /*layoutitems*/

        .answers_on_demand .column div.layoutitem-default {
           padding: 0px;
           flex-grow: 1;
           flex-shrink: 1;
           flex-basis: 0px;
           min-width: ;
           min-height: ;
           border-width: 0px;
        }

/***********************************
Archives
***********************************/

    /*paragraphs*/

        .archives .column p {
           border-width: 0px;
        }

    /*inlines*/

        .archives .column .default-drop-cap {
           float: left;
           font-weight: 400;
           margin-top: 15px;
           margin-right: 2px;
           font-size: 3.75rem;
           line-height: .3em;
           border-width: 0px;
        }

    /*links*/

        .archives .column a {
           border-width: 0px;
        }

    /*headers*/

        .archives .column h1 {
           border-width: 0px;
        }

        .archives .column h2 {
           border-width: 0px;
        }

        .archives .column h3 {
           border-width: 0px;
        }

        .archives .column h4 {
           border-width: 0px;
        }

        .archives .column h5 {
           border-width: 0px;
        }

        .archives .column h6 {
           border-width: 0px;
        }

    /*images*/

        .archives .column img.image-default {
           max-width: 100%;
           width: 100%;
           height: auto;
           display: block;
           float: none;
           margin-left: auto;
           margin-right: auto;
           overflow: hidden;
           box-sizing: border-box;
           border-width: 0px;
        }

    /*lists*/

        .archives .column ol {
           background-color: transparent;
           color: #222222;
           font-family: Helvetica, sans-serif;
           font-size: 1rem;
           font-weight: normal;
           font-style: normal;
           line-height: 1.6em;
           margin-bottom: 11px;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 0px;
           list-style-type: decimal;
           font-variant: normal;
           border-width: 0px;
           list-style-image: none;
        }

    /*containers*/

        .archives .column div.container-default {
           padding: 10px;
           display: flex;
           flex-direction: row;
           flex-wrap: wrap;
           justify-content: space-around;
           align-items: stretch;
           gap: normal;
           border-width: 0px;
        }

    /*layoutitems*/

        .archives .column div.layoutitem-default {
           padding: 0px;
           flex-grow: 1;
           flex-shrink: 1;
           flex-basis: 0px;
           min-width: ;
           min-height: ;
           border-width: 0px;
        }