Building trust and reducing risk

Building trust and reducing riskInternational research shows doctors have the potential to reduce the risk of complaints and claims by improving communication skills and better managing patient expectations.This course will cover issues surrounding risk management and introduces practical preventative skills and techniques doctors can implement to reduce risk.
“Managing complaints is an extremely stressful and time-consuming part of modern medical practice. Completing this evidence-based course will help members understand how they can reduce their risk when practising by utilising the CLEAR^© consultation model, which provides practical strategies to enhance communication, build trust, and increase patient satisfaction from the first moment of the consultation.” James Thorpe, Deputy Medical Director, Medical ProtectionCasebook UK - Volume 33 Issue 1 - June 2025Ready In Your Corner AdvertEditorialBack to the futureIn conversation with... Dr Fatma SabetIn conversation with... Professor Dame Helen Stokes-LampardBuilding trust and reducing riskThe uncharted territory of AI, medicine, and the lawA last-minute request for assistanceIncreasing demand, increasing riskThe evolution of consentThe consent seriesCosmetic procedures and managing expectationsSocial ActivismMy patient is someone I knowSuccessful discontinuancePrivate PracticeAn update from Adrian Jackson on the MPS FoundationMPS Foundation: Avoiding the ‘off switch’ for AIPreparing medical students for placement stressorsDefensive medicineAdvert - Secure your placeClosing page