TeamSupport LLC
100 Highland Park Village
Suite 200
Dallas TX 75205
Contact us
800.596.2820
FREE TRIAL
About TeamSupport
TeamSupport was created by software and customer support professionals who understand the unique needs of B2B customer support teams and wanted to create a better system. Today, TeamSupport offers a unique solution for B2B support, one that focuses on the customer and not just their tickets.
Our customers benefit from an easy-to-use interface, robust out-of-the-box solutions, and the ability to completely customize the system to their own processes. Our friendly and helpful team are always there to help and provide one-on-one support to all of our customers.
TeamSupport lets your company work together so that you can provide the best customer experience possible.
B2B Customer Service & Support
TeamSupport is a complete customer support software solution designed for B2B technology and software companies. Our award-winning software helps your support team provide seamless, effective customer support while increasing agent efficiency and reducing support costs.
TeamSupport is a powerful system that scales to meet the needs of any business. The software was designed with the customer in mind, offering numerous features to enhance your customer service processes:
- Robust customer database
- Advanced customer portals
- Best-in-class reporting
- Native Integrations with Salesforce, Jira, Beanstalk, Highrise, Zoho, and many more
- Internal collaboration tools
- Integrated screen recordings
- Multi-channel support
- Live chat
- Simple email integration
- Knowledgebase
- Ticket automation
- Ticket collision prevention
Understand Your Customers Better:
Unlike traditional support software, which is designed for one-on-one communication with a single user, TeamSupport focuses on the big picture. It’s more than just a ticketing system, it’s a customer support suite that facilitates communication between internal teams & departments, and external clients.
Our unique collaborative approach brings visibility to everyone on your team and allows you to effectively manage your customer as a whole. The intuitive system helps you proactively address support issues BEFORE they become problems, so everyone wins!