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KANA RESOURCES  on KANA.com

White Papers

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Interactive Web Tools 

 

KANA Customer Service Solutions for:

Call Center Agent Desktop

Case Management

Channel Shift

Chat

Co-Browse

Email Management

Knowledge Management

Social CRM

Social Media Monitoring

Text Analytics

Voice of the Customer

Web Self Service 

KANA

840 W California Avenue

Suite 100

Sunnyvale CA 94086

 

Contact

Phone: 866-672-3791

FAX: 650-614-8301

www.kana.com 

 

KANA®, a Verint® Company, is a leading provider of cloud and on-premises customer service solutions used by the Fortune 500, mid-market businesses and public sector agencies to help reduce operational costs, increase resolution rates and improve brand loyalty. With KANA, service organizations can create personalized customer experiences every time customers engage – with agents, on the web, in social media or on the go with mobile devices. Customers can get great service with minimal effort. Employees can work together and be empowered to make better decisions. By providing knowledge delivered in context and on time at the point of contact, KANA solutions can help organizations focus on customer and enterprise needs while improving business outcomes. Based in Silicon Valley, CA, KANA has offices worldwide. Learn more at http://www.kana.com.