Like previous CRM magazine awards, our 14th annual CRM Market Awards solidifies the notion that putting customers’ needs first is paramount. Our CRM Market Award recipients get this, evidenced by their impressive efforts to improve customer relationships during the past 12 months. We pay tribute to these efforts here.
Our Influential Leader awards recognize a small group of industry professionals that have introduced transformational CRM ideas in their respective industries. The Rising Star awards honor emerging and seasoned vendors that offer innovative approaches to improving customer relationships. Our Market Leader awards reveal the latest developments of today’s leading CRM vendors in nine industry categories. And, finally, the Elite awards identify some of the most impressive CRM technology deployments during the past year.
Congratulations to this year’s award recipients. All of them played a part in elevating the industry standard. —By the editors of CRM magazine