As your Ombuds Officer, I received 27 inquiries (12 non-U.S.) from IEEE Microwave Theory and Technology Society (MTT-S) members from 1 July to 31 October 2022. All inquiries were typically acted upon within one week, and replies were sent to all MTT-S members.
One member was interested in designing gallium arsenide power amplifiers. I directed the member to https://mtt.org/mtt-s-webinars-schedule/, where many such topics are presented, such as GaN Power Amplifier Design Part 1 (11 December 2018) and Part 2 (12 March 2019), which I presented. Also, many others are found on specific applications. Another member wanted information on a specific millimeter-wave course similar to the one that he described. I located such a course and gave the member the information.
A member was approached by AT&T to place a 5G cell tower on the member’s six floor concrete building and was interested in documentation on the health safety of such an installation. I provided the member many publications concerning this situation. Additionally, I reached out to our Technical Comittee Organization, and additional relevant publications were provided on this topic to the inquirer. Another member requested a technical question on terahertz patterns from Peter H. Siegel, who responded. A member requested information to opt out of cookies. I told the member to contact privacy@ieee.org and also to look at https://www.wikihow.com/Disable-Cookies.
A member was interested in purchasing surplus test equipment. I informed the member that the MTT-S does not provide this service and requested the member to do a web search. A student member was interested in attending an MTT-S-sponsored conference at a discount. I contacted IEEE and determined that the student member needs to pay his annual dues. This information with the price was sent to the student member. Finally a member was interested in when the MTT-S will be providing the 70th anniversary souvenir. I informed the member that this will happen in November 2022.
A member was having difficulty in unloading his extended article to a special issue (“International Workshop on Mobile Terahertz Systems” Mini Special Issue). I requested our publications chair George Ponchak to assist the member. Another member was concerned that his article was not received, and I forwarded this input to George Ponchak.
A member was having trouble uploading his article to IEEE Transactions on Microwave Theory and Techniques (T-MTT) because of slow speed. I tried to do an operation, which was quite speedy, and reported this to the member. The member later did upload the article with good speed. Finally, a member requested information on publishing an article in T-MTT. I requested that the member visit https://mtt.org/publications/transactions/author-information-transactions/. A member was missing an IEEE Microwave Magazine issue, which was mailed to the member.
A member noticed that if one clicks on the name of a person on our website, nothing happens. I contacted the webmaster, Anding Zhu, who corrected this situation. An inquirer requested to put advertisements on www.mtt.org. I told the inquirer that this is not done, which was confirmed by our webmaster. A member requested that the Tatsuo Itoh memorial recording presented at the European Microwave Symposium be included on our website, which was done. Finally, a member requested that the call for papers for the 2023 Radio Frequency Integrated Circuits Symposium be placed on the website, and this was done.
The following inquiries were received with replies.
A member was having difficulty accessing a particular webinar. I contacted the webinar chair, Xun Gong, who assisted the member.
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Please feel free to contact me by letter, telephone, or e-mail concerning any complaint you may have or any assistance you may need in obtaining membership services from IEEE and the MTT-S (mtt-s-org). My contact information can be found on the first page of this column.