W
elcome to the September 2025 issue of General Managers Monthly, brought to you by PGA Magazine. This publication provides timely and relevant information about many aspects of general management by speaking to and collaborating with PGA of America General Managers and industry experts from across the country. For your reference, all past General Managers Monthly issues are available on the GM website (pgageneralmanagers.com).
In this month’s issue, we feature:
• Anthony Pagliari, the PGA of America General Manager at Springdale Golf Club in Princeton, New Jersey.
In addition:
• Bruce Gerlander, the PGA of America General Manager at Walt Disney World Golf in Lake Buena Vista, Florida, tells us how he transformed Disney Golf’s Players’ Club into a highly successful monthly subscription program.
• Tom Mason, the PGA of America Owner/Operator of Par Tee Golf Center in West Columbia, South Carolina, shares the story of his practice facility, highlighting the aspects and people that make it more of a learning center, from both sides of the counter, than many other driving ranges out there.
• Tessa Teachman, a PGA of America Assistant Golf Professional at Aronimink Golf Club in Newtown Square, Pennsylvania, discusses the importance of getting comfortable being uncomfortable, trying new things and leaving one’s comfort zone.
• Rob Oosterhuis, the PGA of America General Manager at Royal Palm Yacht & Country Club in Boca Raton, Florida, has learned that it’s what you don’t know that is often most important. We explain what that means in this piece by Brendon R. Elliott, PGA.
If you have stories to highlight, processes to share or questions to ask, contact me at vjmanginelli@pga.com, and I’ll shine a light on your topic. All emailed publications are available on our website, www.PGAGeneralManagers.com.
We thank this group of PGA of America Golf Professionals and industry experts for sharing their time and knowledge and look forward to continually growing this collaborative resource. We also thank our partners in this endeavor – 2Hemispheres, Avendra, Bioesque Solutions, E-Z-GO, FlagD, Full Swing, Golf Genius Software, Netting Builder, PGA Career Services, Sister Bay Furniture, SKIM Turf Management and Technogym – for their continued support. All the best!