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Attempting to Solve the Duality of Data Collection and Privacy

Mezzobit launches tag management platform and non-profit watchdog combo.
BY BILL MICKEY

When it comes to audience data collection and analysis, digital media providers are finding themselves in a peculiar predicament. Data is at the core of digital publishing; it’s crucial for content development, marketing, engagement metrics and, subsequently, monetization. 

Yet, the public and lawmakers have latched on to digital privacy protection and the ongoing revelations on the NSA’s tracking methods aren’t doing the digital media industry any favors. In the meantime, Do Not Track legislative efforts are ongoing.

At the enterprise level, publishers often discover that their data partners are sometimes collecting way more data than was originally agreed on. Other pain points include a minimal understanding of what’s actually happening on the website, technology overhead, lost data exhaust and confusion over data liability—legal grey areas and who’s responsible for what.

“Consumers are becoming distrustful of what’s happening online,” says Joseph Galarneau, the former COO and digital general manager at Newsweek/The Daily Beast and founder of Mezzobit, a startup that manages and monitors data flows between websites and their business partners. “And enterprises are struggling with how to respond to it.”

Galarneau says websites average at least 20 different tags from an endless array of data collectors—affiliate marketing setups, audience measurement tools, data management platforms, marketing automation and retargeting, paid search—the list goes on.

Stepping into the fray is Mezzobit, which Galarneau set up as a hybrid company—an enterprise, tag-management solution to help companies gain control of the data being collected and transmitted from their websites, and a separate non-profit watchdog called DataNeutrality.org comprised of a mix of consumer advocate, publisher and data collector board members.

Mezzobit, which is currently making its funding rounds and expects to close a seed round in the fourth quarter, provides a single tag that replaces all third-party tags, which feeds data into a customer dashboard for easier tracking and management. It’s a freemium/SaaS model, no charge up to 20 million monthly impressions. Beyond that, a monthly enterprise subscription kicks in. 

A ‘Socially responsible Data management Company’

Meanwhile, the DataNeutrality group will have access to Mezzobit’s data operations, inspecting how well the company is complying with its own privacy rules. 

“The current system is broken,” says Kevin McKean, the former editorial director of Consumer Reports and current advisor for DataNeutrality. “The FCC would like to do something about it, they’re making public comments, but things are moving too quickly. The W3C is going nowhere with this. There are lots of smart people in the group, but they can’t come to a consensus. [Mezzobit] is an attempt to create a socially responsible data management company. To me that’s an interesting juxtaposition.”

The consumer advocates, publishers and data collector board members will create the compliance rules, says Galarneau, and regularly audit Mezzobit’s operation, sending report cards back to customers. “They set the rules and show we’re complying with them,” says Galarneau.