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CRM (ISSN: 1529-8728; USPS: 17233) is published monthly by CRM Media, a division of Information Today, Inc., 143 Old Marlton Pike, Medford, NJ 08055 USA; Phone: (609) 654-6266; Fax: (609) 654-4309; Internet: www.infotoday.com. Registered in U.S. Patent & Trademark Office. 

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