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1. Publication Title: CRM. 2. Publication no. 17233. 3. Filing Date: 10/1/2015. 4. Issue Frequency: Monthly. 5. No. of issues published annually: 12. 6. Annual Subscription Price: $0. 7. Complete Mailing Address of Known Office of Publication: Information Today, Inc., 143 Old Marlton Pike, Medford, Burlington County, NJ 08055. 8. Complete Mailing Address of the Headquarters of General Business Office of the Publisher: Information Today, Inc., 143 Old Marlton Pike, Medford, Burlington County, NJ 08055. 9. Full Names and Complete Mailing Addresses of Publisher, Editor, and Managing Editor: Publisher: Bob Fernekees, CRM Magazine, 237 West 35th Street, 14th Floor, New York, NY 10001-2509. Editor: David Myron, CRM Magazine, 237 West 35th Street, 14th Floor, New York, NY 10001-2509; Managing Editor: Sherri Lerner,  CRM Magazine, 237 West 35th Street, 14th Floor, New York, NY 10001-2509. 10. Owner: Information Today, Inc., 143 Old Marlton Pike, Medford, NJ 08055, Thomas H. Hogan, Sr., 143 Old Marlton Pike, Medford, NJ 08055, Roger Bilboul, 22 Earls Terrace, London W8 6LP, England, CRM Media, LLC, 143 Old Marlton Pike, Medford, NJ 08055. 11. Known Bondholders, Mortgagees, and Other Security Holders Owning or Holding 1 percent or More of Total Amount of Bonds, Mortgages or Other Securities (If none, check box): None. 12. Has Not Changed. 13. Publication Title: CRM. 14. Issue Date for Circulation Data Below: October 2015. 15. Extent and Nature of Circulation: a. Total Number of Copies (Net press run): Average No. Copies Each Issue During Preceding 12 Months, 59,946; No. Copies of Single Issue Published Nearest to Filing Date; 51,857. b. Paid and/or Requested Distribution. (1) Outside-County Paid/Requested Mail Subscriptions Stated on Form 3541 (Include direct written request from recipient, telemarketing and Internet requests from recipient, paid subscriptions including nominal rate subscriptions, employer requests, advertiser’s proof copies, and exchange copies.): Average No. Copies Each Issue During Preceding 12 Months, 30,873; No. Copies of Single Issue Published Nearest to Filing Date, 28,901. (2) In-County Mail Paid/Requested Subscriptions Stated on Form 3541 (Include direct written request from recipient, telemarketing and Internet requests from recipient, paid subscriptions including nominal rate subscriptions, employer requests, advertiser’s proof copies, and exchange copies.): Average No. Copies Each Issue During Preceding 12 Months, 0; No. Copies of Single Issue Published Nearest to Filing Date, 0. (3) Sales Through Dealers and Carriers, Street Vendors, Counter Sales, and Other Non-USPS Paid Distribution: Average No. Copies Each Issue During Preceding 12 Months, 0; No. Copies of Single Issue Published Nearest to Filing Date, 0. (4) Requested Copies Distributed by Other Classes Through the USPS (e.g. First Class Mail): Average No. Copies Each Issue During Preceding 12 Months, 50; No. Copies of Single Issue Published Nearest to Filing Date, 45. c. Total Paid and/or Requested Circulation (Sum of 15b (1), (2), (3), and (4): Average No. Copies Each Issue During Preceding 12 Months, 30,923; No. Copies of Single Issue Published Nearest to Filing Date, 28,946. d. Non-requested Distribution (By Mail and Outside the Mail) (1) Outside County Non-requested Copies stated on PS Form 3541. (Include Sample copies, Requests Over 3 years old. Requests induced by a Premium, Bulk Sales and Requests including Association Requests, Names obtained from Business Directories, Lists, and other sources): Average No. Copies Each Issue During Preceding 12 Months, 28,520; No. Copies of Single Issue Published Nearest to Filing Date, 22,591; (2) In-County Non-requested Copies Stated in Form 3541 (include Sample copies, Requests Over 3 years old, Requests induced by a Premium, Bulk Sales and Requests including Association Requests, Names obtained from Business Directories, Lists, and other sources): Average No. Copies Each Issue During Preceding 12 Months, 0; No. Copies of Single Issue Published Nearest to Filing Date, 0; (3)Non-requested Copies Distributed Through the USPS by Other Classes of Mail (e.g. First-Class Mail, Non-requestor Copies mailed in excess of 10% Limit mailed at Standard Mail or Package Services Rates): Average No. Copies Each issue During Preceding 12 Months, 0; No. Copies of Single issue Published Nearest Filing Date, 0. (4) Non-requested Copies Distributed Outside the Mail (Include Pickup Stands, Trade Shows, Showrooms and Other Sources): Average No. Copies Each Issue During Preceding 12 Months, 251; No. Copies of Single issue Published Nearest to Filing Date, 160. e. Total Non-requested Distribution (Sum of 15d (1), (2), and (3)): Average No. Copies During Preceding 12 Months, 28,771; No. Copies of Single Issue Published Nearest to Filing Date; 22,751. f. Total Distribution (Sum 15c and e): Average No. Copies Each Issue During Preceding 12 Months, 59,694; No. Copies of Single Issue Published Nearest to File Date; 51,697. g. Copies not Distributed: Average No. Copies Each Issue During Preceding 12 Months, 252; No. Copies of Single Issue Published Nearest to Filing Date, 160. h. Total (Sum of 15f and g): Average No. Copies Each Issue During Preceding 12 Months, 59,946; No. Copies of Single Issue Published Nearest to Filing Date, 51,857. i. Percent Paid and/or Requested Circulation (15c divided by f times 100): Average No. Copies Each Issue During Preceding 12 Months, 51.80%; Actual No. Copies of Single Issue Published Nearest to Filing Date, 55.99%. 16. Publication of Statement of Ownership for a requestor publication is required and will be printed in the November 2015 issue of this publication. 17. Signature and Title of Editor, Publisher, Business Manager or Owner: John C. Yersak, VP & CAO. Date: 10/1/15. I certify that all the information furnished on this form is true and complete. I understand that anyone who furnishes false or misleading information on this form or who omits material or information requested on the form may be subject to criminal sanctions (including fines and imprisonment) and/or civil sanctions (including multiple damages and civil penalties).