/***********************************
CRM - April 2016
***********************************/

    /*general*/

        .index .column endbug {
        }

    /*headers*/

        .index .column h1 {
        }

        .index .column h2 {
        }

        .index .column h3 {
        }

        .index .column h4 {
        }

        .index .column h5 {
        }

        .index .column h6 {
        }

    /*inlines*/

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           float: left;
           font-size: 60px;
           font-weight: 400;
           line-height: .3em;
           margin-right: 2px;
           margin-top: 15px;
        }

    /*links*/

        .index .column a {
        }

    /*paragraphs*/

        .index .column p {
        }

/***********************************
Front Office
***********************************/

    /*general*/

        .front_office .column endbug {
        }

    /*headers*/

        .front_office .column h1 {
           color: #426c9a;
           font-family: "ff-tisa-web-pro",serif;
           font-size: 36px;
           font-weight: 100;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
        }

        .front_office .column h2 {
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           font-family: Georgia;
           font-size: 20px;
           font-style: italic;
           font-weight: 100;
           letter-spacing: 1px;
           margin-bottom: 0px;
           margin-right: 0px;
           padding-bottom: 0px;
           padding-right: 0px;
        }

        .front_office .column h3 {
           color: #000000;
           font-family: Georgia;
           font-size: 18px;
           font-weight: bold;
           line-height: 1.2em;
           text-align: left;
           text-transform: uppercase;
        }

        .front_office .column h4 {
           font-size: 20px;
           text-align: center;
        }

        .front_office .column h5 {
           color: #426c93;
           font-family: Tahoma;
           font-size: 18px;
           margin-bottom: 0px;
           padding-top: 0px;
           text-align: left;
           text-transform: uppercase;
        }

        .front_office .column h6 {
        }

    /*inlines*/

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           color: #76b4cf;
           float: left;
           font-family: "kepler-std-semicondensed-dis",serif;
           font-size: 100px;
           font-weight: 400;
           line-height: 0.7em;
           margin-right: 2px;
           margin-top: 15px;
           text-align: left;
        }

    /*links*/

        .front_office .column a {
        }

    /*paragraphs*/

        .front_office .column p {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 24px;
        }

        .front_office .column p.NoIndent {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 0px;
        }

/***********************************
Reality Check
***********************************/

    /*general*/

        .reality_check .column endbug {
        }

    /*headers*/

        .reality_check .column h1 {
           color: #426c9a;
           font-family: "ff-tisa-web-pro",serif;
           font-size: 36px;
           font-weight: 100;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
        }

        .reality_check .column h2 {
           color: #000000;
           font-family: Georgia;
           font-size: 20px;
           font-style: italic;
           font-weight: 100;
           letter-spacing: 1px;
           margin-bottom: 0px;
           margin-right: 0px;
           padding-bottom: 0px;
           padding-right: 0px;
        }

        .reality_check .column h3 {
           color: #000000;
           font-family: Georgia;
           font-size: 18px;
           font-weight: bold;
           line-height: 1.2em;
           text-align: left;
           text-transform: uppercase;
        }

        .reality_check .column h4 {
           font-size: 20px;
           text-align: center;
        }

        .reality_check .column h5 {
           color: #426c93;
           font-family: Tahoma;
           font-size: 18px;
           margin-bottom: 0px;
           padding-top: 0px;
           text-align: left;
           text-transform: uppercase;
        }

        .reality_check .column h6 {
        }

    /*inlines*/

        .reality_check .column .default-drop-cap {
           color: #76b4cf;
           float: left;
           font-family: "kepler-std-semicondensed-dis",serif;
           font-size: 100px;
           font-weight: 400;
           line-height: 0.7em;
           margin-right: 2px;
           margin-top: 15px;
           text-align: left;
        }

    /*links*/

        .reality_check .column a {
        }

    /*paragraphs*/

        .reality_check .column p {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 24px;
        }

        .reality_check .column p.NoIndent {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 0px;
        }

/***********************************
The Tipping Point
***********************************/

    /*general*/

        .the_tipping_point .column endbug {
        }

    /*headers*/

        .the_tipping_point .column h1 {
           color: #426c9a;
           font-family: "ff-tisa-web-pro",serif;
           font-size: 36px;
           font-weight: 100;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
        }

        .the_tipping_point .column h2 {
           color: #000000;
           font-family: Georgia;
           font-size: 20px;
           font-style: italic;
           font-weight: 100;
           letter-spacing: 1px;
           margin-bottom: 0px;
           margin-right: 0px;
           padding-bottom: 0px;
           padding-right: 0px;
        }

        .the_tipping_point .column h3 {
           color: #000000;
           font-family: Georgia;
           font-size: 18px;
           font-weight: bold;
           line-height: 1.2em;
           text-align: left;
           text-transform: uppercase;
        }

        .the_tipping_point .column h4 {
           font-size: 18px;
           text-align: left;
           font-family: Trebuchet MS;
           margin-bottom: 0px;
           margin-left: 0px;
           margin-top: 20px;
           padding-bottom: 0px;
           padding-left: 0px;
           padding-top: 0px;
           text-transform: uppercase;
        }

        .the_tipping_point .column h5 {
           color: #426c93;
           font-family: Tahoma;
           font-size: 18px;
           margin-bottom: 0px;
           padding-top: 0px;
           text-align: left;
           text-transform: uppercase;
        }

        .the_tipping_point .column h6 {
        }

    /*inlines*/

        .the_tipping_point .column .default-drop-cap {
           color: #76b4cf;
           float: left;
           font-family: "kepler-std-semicondensed-dis",serif;
           font-size: 100px;
           font-weight: 400;
           line-height: 0.7em;
           margin-right: 2px;
           margin-top: 15px;
           text-align: left;
        }

    /*links*/

        .the_tipping_point .column a {
        }

    /*paragraphs*/

        .the_tipping_point .column p {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 24px;
        }

        .the_tipping_point .column p.NoIndent {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 0px;
        }

    /*lists*/

        .the_tipping_point .column .Bullets {
           font-family: Georgia, serif;
           line-height: 1.6em;
           list-style-type: disc;
           margin-bottom: 0px;
           margin-top: 0px;
           list-style-image: none;
        }

/***********************************
Customer Experience
***********************************/

    /*general*/

        .customer_experience .column endbug {
        }

    /*headers*/

        .customer_experience .column h1 {
           color: #426c9a;
           font-family: "ff-tisa-web-pro",serif;
           font-size: 36px;
           font-weight: 100;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
        }

        .customer_experience .column h2 {
           color: #000000;
           font-family: Georgia;
           font-size: 20px;
           font-style: italic;
           font-weight: 100;
           letter-spacing: 1px;
           margin-bottom: 0px;
           margin-right: 0px;
           padding-bottom: 0px;
           padding-right: 0px;
        }

        .customer_experience .column h3 {
           color: #000000;
           font-family: Georgia;
           font-size: 18px;
           font-weight: bold;
           line-height: 1.2em;
           text-align: left;
           text-transform: uppercase;
        }

        .customer_experience .column h4 {
           font-size: 18px;
           text-align: left;
           font-family: Trebuchet MS;
           letter-spacing: 0px;
           line-height: 1.2em;
           margin-bottom: 0px;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 20px;
           padding-bottom: 0px;
           padding-left: 0px;
           padding-top: 0px;
           text-indent: 0px;
           text-transform: capitalize;
        }

        .customer_experience .column h5 {
           color: #426c93;
           font-family: Tahoma;
           font-size: 18px;
           margin-bottom: 0px;
           padding-top: 0px;
           text-align: left;
           text-transform: uppercase;
        }

        .customer_experience .column h6 {
        }

    /*inlines*/

        .customer_experience .column .default-drop-cap {
           color: #76b4cf;
           float: left;
           font-family: "kepler-std-semicondensed-dis",serif;
           font-size: 100px;
           font-weight: 400;
           line-height: 0.7em;
           margin-right: 2px;
           margin-top: 15px;
           text-align: left;
        }

    /*links*/

        .customer_experience .column a {
        }

    /*paragraphs*/

        .customer_experience .column p {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 24px;
        }

        .customer_experience .column p.NoIndent {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 0px;
        }

    /*lists*/

        .customer_experience .column .Bullets {
           font-family: Georgia, serif;
           line-height: 1.6em;
           list-style-type: disc;
           margin-bottom: 0px;
           margin-top: 0px;
           list-style-image: none;
        }

/***********************************
Connecting for Convenience: Four Best Practices for Customer Engagement
***********************************/

    /*general*/

        .wp_verint .column endbug {
        }

    /*headers*/

        .wp_verint .column h1 {
           color: #426c9a;
           font-family: "ff-tisa-web-pro",serif;
           font-size: 36px;
           font-weight: 100;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
        }

        .wp_verint .column h2 {
           color: #000000;
           font-family: Georgia;
           font-size: 20px;
           font-style: italic;
           font-weight: 100;
           letter-spacing: 1px;
           margin-bottom: 0px;
           margin-right: 0px;
           padding-bottom: 0px;
           padding-right: 0px;
        }

        .wp_verint .column h3 {
           color: #de1a2c;
           font-family: "adelle-sans",sans-serif;
           text-align: left;
           text-transform: uppercase;
        }

        .wp_verint .column h4 {
        }

        .wp_verint .column h5 {
           color: #e7b220;
           font-family: Tahoma;
           font-size: 20px;
           margin-bottom: 0px;
           padding-bottom: 0px;
           padding-top: 0px;
           text-align: left;
           text-indent: 0px;
           text-transform: uppercase;
        }

        .wp_verint .column h6 {
        }

    /*inlines*/

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           color: #76b4cf;
           float: left;
           font-family: "kepler-std-semicondensed-dis",serif;
           font-size: 72px;
           font-weight: 400;
           line-height: 0.8em;
           margin-right: 2px;
           margin-top: 15px;
           text-align: left;
        }

    /*links*/

        .wp_verint .column a {
        }

    /*lists*/

        .wp_verint .column .BulletedList {
           font-family: Georgia;
           list-style-type: disc;
           margin-bottom: 0px;
           padding-bottom: 0px;
           padding-left: 24px;
           text-indent: 0px;
           list-style-image: none;
        }

    /*paragraphs*/

        .wp_verint .column p {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           margin-bottom: 24px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 24px;
        }

        .wp_verint .column p.NoIndent {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           margin-bottom: 24px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 0px;
        }

        .wp_verint .column p.NoSpace {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           margin-bottom: 0px;
           margin-top: 0px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 0px;
        }

/***********************************
Customer Engagement Strategies
***********************************/

    /*general*/

        .best_practices_series .column endbug {
        }

    /*headers*/

        .best_practices_series .column h1 {
        }

        .best_practices_series .column h2 {
        }

        .best_practices_series .column h3 {
        }

        .best_practices_series .column h4 {
        }

        .best_practices_series .column h5 {
        }

        .best_practices_series .column h6 {
        }

    /*inlines*/

        .best_practices_series .column .default-drop-cap {
           float: left;
           font-size: 60px;
           font-weight: 400;
           line-height: .3em;
           margin-right: 2px;
           margin-top: 15px;
        }

    /*links*/

        .best_practices_series .column a {
        }

    /*paragraphs*/

        .best_practices_series .column p {
        }

/***********************************
Five Best Practices to Integrate VoC into your Customer Journey Mapping
***********************************/

    /*general*/

        .wp_opinionlab .column endbug {
        }

    /*headers*/

        .wp_opinionlab .column h1 {
           color: #426c9a;
           font-family: "ff-tisa-web-pro",serif;
           font-size: 36px;
           font-weight: 100;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
        }

        .wp_opinionlab .column h2 {
           color: #000000;
           font-family: Georgia;
           font-size: 20px;
           font-style: italic;
           font-weight: 100;
           letter-spacing: 1px;
           margin-bottom: 0px;
           margin-right: 0px;
           padding-bottom: 0px;
           padding-right: 0px;
        }

        .wp_opinionlab .column h3 {
           color: #d31a2c;
           font-family: "adelle-sans",sans-serif;
           text-transform: uppercase;
        }

        .wp_opinionlab .column h4 {
        }

        .wp_opinionlab .column h5 {
           color: #e7b220;
           font-family: Tahoma;
           font-size: 20px;
           margin-bottom: 0px;
           padding-bottom: 0px;
           padding-top: 0px;
           text-align: left;
           text-indent: 0px;
           text-transform: uppercase;
        }

        .wp_opinionlab .column h6 {
        }

    /*inlines*/

        .wp_opinionlab .column .default-drop-cap {
           color: #76b4cf;
           float: left;
           font-family: "kepler-std-semicondensed-dis",serif;
           font-size: 72px;
           font-weight: 400;
           line-height: 0.8em;
           margin-right: 2px;
           margin-top: 15px;
           text-align: left;
        }

    /*links*/

        .wp_opinionlab .column a {
        }

    /*lists*/

        .wp_opinionlab .column .BulletedList {
           font-family: Georgia;
           list-style-type: disc;
           margin-bottom: 0px;
           padding-bottom: 0px;
           padding-left: 24px;
           text-indent: 0px;
           list-style-image: none;
        }

    /*paragraphs*/

        .wp_opinionlab .column p {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           margin-bottom: 24px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 24px;
        }

        .wp_opinionlab .column p.NoIndent {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 0px;
        }

        .wp_opinionlab .column p.NoSpace {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 0px;
        }

/***********************************
Harness Data, Insight and Action to Engage Today’s Digitally Empowered Customers
***********************************/

    /*general*/

        .wp_redpoint .column endbug {
        }

    /*headers*/

        .wp_redpoint .column h1 {
           color: #426c9a;
           font-family: "ff-tisa-web-pro",serif;
           font-size: 36px;
           font-weight: 100;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
        }

        .wp_redpoint .column h2 {
           color: #000000;
           font-family: Georgia;
           font-size: 20px;
           font-style: italic;
           font-weight: 100;
           letter-spacing: 1px;
           margin-bottom: 0px;
           margin-right: 0px;
           padding-bottom: 0px;
           padding-right: 0px;
        }

        .wp_redpoint .column h3 {
           color: #de1a2c;
           margin-bottom: 0px;
           margin-top: 0px;
           padding-bottom: 0px;
           text-transform: uppercase;
        }

        .wp_redpoint .column h4 {
        }

        .wp_redpoint .column h5 {
           color: #e7b220;
           font-family: Tahoma;
           font-size: 20px;
           margin-bottom: 0px;
           padding-bottom: 0px;
           padding-top: 0px;
           text-align: left;
           text-indent: 0px;
           text-transform: uppercase;
        }

        .wp_redpoint .column h6 {
        }

    /*inlines*/

        .wp_redpoint .column .default-drop-cap {
           color: #76b4cf;
           float: left;
           font-family: "kepler-std-semicondensed-dis",serif;
           font-size: 72px;
           font-weight: 400;
           line-height: 0.8em;
           margin-right: 2px;
           margin-top: 15px;
           text-align: left;
        }

    /*links*/

        .wp_redpoint .column a {
        }

    /*lists*/

        .wp_redpoint .column .BulletedList {
           font-family: Georgia;
           list-style-type: disc;
           margin-bottom: 24px;
           padding-bottom: 0px;
           padding-left: 24px;
           text-indent: 0px;
           line-height: 1.6em;
           margin-top: 0px;
           list-style-image: none;
        }

    /*paragraphs*/

        .wp_redpoint .column p {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           margin-bottom: 24px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 24px;
        }

        .wp_redpoint .column p.NoIndent {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           margin-bottom: 24px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 0px;
        }

        .wp_redpoint .column p.NoSpace {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 0px;
        }

/***********************************
Interactive, Personalized Video Improves Customer Engagement at Security First Insurance
***********************************/

    /*general*/

        .wp_pitney_bowes .column endbug {
        }

    /*headers*/

        .wp_pitney_bowes .column h1 {
           color: #426c9a;
           font-family: "ff-tisa-web-pro",serif;
           font-size: 36px;
           font-weight: 100;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
        }

        .wp_pitney_bowes .column h2 {
           color: #000000;
           font-family: Georgia;
           font-size: 20px;
           font-style: italic;
           font-weight: 100;
           letter-spacing: 1px;
           margin-bottom: 0px;
           margin-right: 0px;
           padding-bottom: 0px;
           padding-right: 0px;
        }

        .wp_pitney_bowes .column h3 {
           background-color: #ffffff;
           color: #de1a2c;
           margin-bottom: 0px;
           margin-left: 0px;
           margin-top: 0px;
           padding-bottom: 0px;
           text-transform: uppercase;
        }

        .wp_pitney_bowes .column h4 {
           color: #de1a2c;
        }

        .wp_pitney_bowes .column h5 {
           color: #e7b220;
           font-family: Tahoma;
           font-size: 20px;
           margin-bottom: 0px;
           padding-bottom: 0px;
           padding-top: 0px;
           text-align: left;
           text-indent: 0px;
           text-transform: uppercase;
        }

        .wp_pitney_bowes .column h6 {
        }

    /*inlines*/

        .wp_pitney_bowes .column .default-drop-cap {
           color: #76b4cf;
           float: left;
           font-family: "kepler-std-semicondensed-dis",serif;
           font-size: 72px;
           font-weight: 400;
           line-height: 0.8em;
           margin-right: 2px;
           margin-top: 15px;
           text-align: left;
        }

    /*links*/

        .wp_pitney_bowes .column a {
        }

    /*lists*/

        .wp_pitney_bowes .column .BulletedList {
           font-family: Georgia;
           list-style-type: disc;
           margin-bottom: 0px;
           padding-bottom: 0px;
           padding-left: 24px;
           text-indent: 0px;
           list-style-image: none;
        }

    /*paragraphs*/

        .wp_pitney_bowes .column p {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           margin-bottom: 24px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 24px;
        }

        .wp_pitney_bowes .column p.NoIndent {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           margin-bottom: 24px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 0px;
        }

/***********************************
Digital Dexterity a Dream for Most
***********************************/

    /*general*/

        .insight_digital_dexterity .column endbug {
        }

    /*headers*/

        .insight_digital_dexterity .column h1 {
           color: #426c9a;
           font-family: "ff-tisa-web-pro",serif;
           font-size: 25px;
           font-weight: 100;
           margin-bottom: 0px;
           margin-top: 0px;
           text-align: left;
           text-indent: 0px;
        }

        .insight_digital_dexterity .column h2 {
           color: #000000;
           font-family: Georgia;
           font-size: 18px;
           font-style: italic;
           font-weight: 100;
           letter-spacing: 1px;
           text-align: left;
        }

        .insight_digital_dexterity .column h3 {
        }

        .insight_digital_dexterity .column h4 {
        }

        .insight_digital_dexterity .column h5 {
        }

        .insight_digital_dexterity .column h6 {
           color: #999285;
           font-family: "proxima-nova",sans-serif;
           font-size: 22px;
           font-weight: 400;
           line-height: 1.4em;
           margin-left: 0px;
           margin-top: 0px;
           padding-bottom: 11px;
           text-align: left;
           text-indent: 0px;
        }

    /*inlines*/

        .insight_digital_dexterity .column .default-drop-cap {
           color: #999285;
           float: left;
           font-family: Georgia;
           font-size: 90px;
           font-weight: 400;
           line-height: 0.7em;
           margin-right: 2px;
           margin-top: 15px;
           padding-bottom: 11px;
           text-align: left;
           margin-bottom: 0px;
           margin-left: 0px;
           padding-left: 0px;
           padding-right: 0px;
           padding-top: 0px;
        }

    /*links*/

        .insight_digital_dexterity .column a {
        }

    /*lists*/

        .insight_digital_dexterity .column .Bullets {
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           list-style-type: disc;
           margin-bottom: 0px;
           margin-top: 0px;
           padding-bottom: 0px;
           padding-top: 0px;
           list-style-image: none;
        }

    /*paragraphs*/

        .insight_digital_dexterity .column p {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           margin-left: 0px;
           margin-top: 0px;
           padding-bottom: 0px;
           padding-top: 0px;
           text-align: left;
           text-indent: 24px;
           margin-right: 0px;
           padding-left: 0px;
           padding-right: 0px;
        }

        .insight_digital_dexterity .column p.NoIndent {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 0px;
           padding-bottom: 0px;
           padding-left: 0px;
           padding-right: 0px;
           padding-top: 0px;
           text-align: left;
           text-indent: 0px;
        }

/***********************************
U.S. Strikes Data Deal with Europe
***********************************/

    /*general*/

        .insight_data_deal .column endbug {
        }

    /*headers*/

        .insight_data_deal .column h1 {
           color: #426c9a;
           font-family: "ff-tisa-web-pro",serif;
           font-size: 25px;
           font-weight: 100;
           margin-bottom: 0px;
           margin-top: 0px;
           text-align: left;
           text-indent: 0px;
        }

        .insight_data_deal .column h2 {
           color: #000000;
           font-family: Georgia;
           font-size: 18px;
           font-style: italic;
           font-weight: 100;
           letter-spacing: 1px;
           text-align: left;
        }

        .insight_data_deal .column h3 {
        }

        .insight_data_deal .column h4 {
        }

        .insight_data_deal .column h5 {
        }

        .insight_data_deal .column h6 {
           color: #999285;
           font-family: "proxima-nova",sans-serif;
           font-size: 22px;
           font-weight: 400;
           line-height: 1.4em;
           margin-left: 0px;
           margin-top: 0px;
           padding-bottom: 11px;
           text-align: left;
           text-indent: 0px;
        }

    /*inlines*/

        .insight_data_deal .column .default-drop-cap {
           color: #999285;
           float: left;
           font-family: Georgia;
           font-size: 90px;
           font-weight: 400;
           line-height: 0.7em;
           margin-right: 2px;
           margin-top: 15px;
           padding-bottom: 11px;
           text-align: left;
        }

    /*links*/

        .insight_data_deal .column a {
        }

    /*lists*/

        .insight_data_deal .column .Bullets {
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           list-style-type: disc;
           margin-bottom: 0px;
           margin-top: 0px;
           padding-bottom: 0px;
           padding-top: 0px;
           list-style-image: none;
        }

    /*paragraphs*/

        .insight_data_deal .column p {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           margin-left: 0px;
           margin-top: 0px;
           padding-bottom: 0px;
           padding-top: 0px;
           text-align: left;
           text-indent: 24px;
        }

        .insight_data_deal .column p.NoIndent {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 0px;
           padding-bottom: 0px;
           padding-left: 0px;
           padding-right: 0px;
           padding-top: 0px;
           text-align: left;
           text-indent: 0px;
        }

/***********************************
Customer Experience Metrics Are on the Rise
***********************************/

    /*general*/

        .insight_customer_experience .column endbug {
        }

    /*headers*/

        .insight_customer_experience .column h1 {
           color: #426c9a;
           font-family: "ff-tisa-web-pro",serif;
           font-size: 25px;
           font-weight: 100;
           margin-bottom: 0px;
           margin-top: 0px;
           text-align: left;
           text-indent: 0px;
        }

        .insight_customer_experience .column h2 {
           color: #000000;
           font-family: Georgia;
           font-size: 18px;
           font-style: italic;
           font-weight: 100;
           letter-spacing: 1px;
           text-align: left;
        }

        .insight_customer_experience .column h3 {
        }

        .insight_customer_experience .column h4 {
        }

        .insight_customer_experience .column h5 {
        }

        .insight_customer_experience .column h6 {
           color: #999285;
           font-family: "proxima-nova",sans-serif;
           font-size: 22px;
           font-weight: 400;
           line-height: 1.4em;
           margin-left: 0px;
           margin-top: 0px;
           padding-bottom: 11px;
           text-align: left;
           text-indent: 0px;
        }

    /*inlines*/

        .insight_customer_experience .column .default-drop-cap {
           color: #999285;
           float: left;
           font-family: Georgia;
           font-size: 90px;
           font-weight: 400;
           line-height: 0.7em;
           margin-right: 2px;
           margin-top: 15px;
           padding-bottom: 11px;
           text-align: left;
           margin-bottom: 0px;
           padding-top: 0px;
        }

    /*links*/

        .insight_customer_experience .column a {
        }

    /*lists*/

        .insight_customer_experience .column .Bullets {
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           list-style-type: disc;
           margin-bottom: 0px;
           margin-top: 0px;
           padding-bottom: 0px;
           padding-top: 0px;
           list-style-image: none;
        }

    /*paragraphs*/

        .insight_customer_experience .column p {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           margin-left: 0px;
           margin-top: 0px;
           padding-bottom: 0px;
           padding-top: 0px;
           text-align: left;
           text-indent: 24px;
        }

        .insight_customer_experience .column p.NoIndent {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 0px;
           padding-bottom: 0px;
           padding-left: 0px;
           padding-right: 0px;
           padding-top: 0px;
           text-align: left;
           text-indent: 0px;
        }

/***********************************
Advocate Marketing Has Big Benefits
***********************************/

    /*general*/

        .insight_advocate_marketing .column endbug {
        }

    /*headers*/

        .insight_advocate_marketing .column h1 {
           color: #426c9a;
           font-family: "ff-tisa-web-pro",serif;
           font-size: 25px;
           font-weight: 100;
           margin-bottom: 0px;
           margin-top: 0px;
           text-align: left;
           text-indent: 0px;
        }

        .insight_advocate_marketing .column h2 {
           color: #000000;
           font-family: Georgia;
           font-size: 18px;
           font-style: italic;
           font-weight: 100;
           letter-spacing: 1px;
           text-align: left;
        }

        .insight_advocate_marketing .column h3 {
        }

        .insight_advocate_marketing .column h4 {
        }

        .insight_advocate_marketing .column h5 {
        }

        .insight_advocate_marketing .column h6 {
           color: #999285;
           font-family: "proxima-nova",sans-serif;
           font-size: 22px;
           font-weight: 400;
           line-height: 1.4em;
           margin-left: 0px;
           margin-top: 0px;
           padding-bottom: 11px;
           text-align: left;
           text-indent: 0px;
        }

    /*inlines*/

        .insight_advocate_marketing .column .default-drop-cap {
           color: #999285;
           float: left;
           font-family: Georgia;
           font-size: 90px;
           font-weight: 400;
           line-height: 0.7em;
           margin-right: 2px;
           margin-top: 15px;
           padding-bottom: 11px;
           text-align: left;
        }

    /*links*/

        .insight_advocate_marketing .column a {
        }

    /*lists*/

        .insight_advocate_marketing .column .Bullets {
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           list-style-type: disc;
           margin-bottom: 0px;
           margin-top: 0px;
           padding-bottom: 0px;
           padding-top: 0px;
           list-style-image: none;
        }

    /*paragraphs*/

        .insight_advocate_marketing .column p {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           margin-left: 0px;
           margin-top: 0px;
           padding-bottom: 0px;
           padding-top: 0px;
           text-align: left;
           text-indent: 24px;
        }

        .insight_advocate_marketing .column p.NoIndent {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 0px;
           padding-bottom: 0px;
           padding-left: 0px;
           padding-right: 0px;
           padding-top: 0px;
           text-align: left;
           text-indent: 0px;
        }

/***********************************
Chat Apps Top Social Media for Consumers
***********************************/

    /*general*/

        .insight_chat_apps .column endbug {
        }

    /*headers*/

        .insight_chat_apps .column h1 {
           color: #426c9a;
           font-family: "ff-tisa-web-pro",serif;
           font-size: 25px;
           font-weight: 100;
           margin-bottom: 0px;
           margin-top: 0px;
           text-align: left;
           text-indent: 0px;
        }

        .insight_chat_apps .column h2 {
           color: #000000;
           font-family: Georgia;
           font-size: 18px;
           font-style: italic;
           font-weight: 100;
           letter-spacing: 1px;
           text-align: left;
        }

        .insight_chat_apps .column h3 {
        }

        .insight_chat_apps .column h4 {
        }

        .insight_chat_apps .column h5 {
        }

        .insight_chat_apps .column h6 {
           color: #999285;
           font-family: "proxima-nova",sans-serif;
           font-size: 22px;
           font-weight: 400;
           line-height: 1.4em;
           margin-left: 0px;
           margin-top: 0px;
           padding-bottom: 11px;
           text-align: left;
           text-indent: 0px;
        }

    /*inlines*/

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           float: left;
           font-family: Georgia;
           font-size: 90px;
           font-weight: 400;
           line-height: 0.7em;
           margin-right: 2px;
           margin-top: 15px;
           padding-bottom: 11px;
           text-align: left;
        }

    /*links*/

        .insight_chat_apps .column a {
        }

    /*lists*/

        .insight_chat_apps .column .Bullets {
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           list-style-type: disc;
           margin-bottom: 0px;
           margin-top: 0px;
           padding-bottom: 0px;
           padding-top: 0px;
           list-style-image: none;
        }

    /*paragraphs*/

        .insight_chat_apps .column p {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           margin-left: 0px;
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           padding-bottom: 0px;
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           text-align: left;
           text-indent: 24px;
        }

        .insight_chat_apps .column p.NoIndent {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
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           margin-left: 0px;
           margin-right: 0px;
           margin-top: 0px;
           padding-bottom: 0px;
           padding-left: 0px;
           padding-right: 0px;
           padding-top: 0px;
           text-align: left;
           text-indent: 0px;
        }

/***********************************
Mobile Marketing Is Essential for Brand Differentiation
***********************************/

    /*general*/

        .insights_mobile_marketing .column endbug {
        }

    /*headers*/

        .insights_mobile_marketing .column h1 {
           color: #426c9a;
           font-family: "ff-tisa-web-pro",serif;
           font-size: 25px;
           font-weight: 100;
           margin-bottom: 0px;
           margin-top: 0px;
           text-align: left;
           text-indent: 0px;
        }

        .insights_mobile_marketing .column h2 {
           color: #000000;
           font-family: Georgia;
           font-size: 18px;
           font-style: italic;
           font-weight: 100;
           letter-spacing: 1px;
           text-align: left;
        }

        .insights_mobile_marketing .column h3 {
        }

        .insights_mobile_marketing .column h4 {
        }

        .insights_mobile_marketing .column h5 {
        }

        .insights_mobile_marketing .column h6 {
           color: #999285;
           font-family: "proxima-nova",sans-serif;
           font-size: 22px;
           font-weight: 400;
           line-height: 1.4em;
           margin-left: 0px;
           margin-top: 0px;
           padding-bottom: 11px;
           text-align: left;
           text-indent: 0px;
        }

    /*inlines*/

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           color: #999285;
           float: left;
           font-family: Georgia;
           font-size: 90px;
           font-weight: 400;
           line-height: 0.7em;
           margin-right: 2px;
           margin-top: 15px;
           padding-bottom: 11px;
           text-align: left;
        }

    /*links*/

        .insights_mobile_marketing .column a {
        }

    /*lists*/

        .insights_mobile_marketing .column .Bullets {
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           list-style-type: disc;
           margin-bottom: 0px;
           margin-top: 0px;
           padding-bottom: 0px;
           padding-top: 0px;
           list-style-image: none;
        }

    /*paragraphs*/

        .insights_mobile_marketing .column p {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           margin-left: 0px;
           margin-top: 0px;
           padding-bottom: 0px;
           padding-top: 0px;
           text-align: left;
           text-indent: 24px;
        }

        .insights_mobile_marketing .column p.NoIndent {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           margin-left: 0px;
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           margin-top: 0px;
           padding-bottom: 0px;
           padding-left: 0px;
           padding-right: 0px;
           padding-top: 0px;
           text-align: left;
           text-indent: 0px;
        }

/***********************************
Dance of the Rainmaker: How to Become a Sales Superstar
***********************************/

    /*general*/

        .insight_required_reading .column endbug {
        }

    /*headers*/

        .insight_required_reading .column h1 {
           color: #426c9a;
           font-family: "ff-tisa-web-pro",serif;
           font-size: 25px;
           font-weight: 100;
           margin-bottom: 0px;
           margin-top: 0px;
           text-align: left;
           text-indent: 0px;
        }

        .insight_required_reading .column h2 {
           color: #000000;
           font-family: Georgia;
           font-size: 18px;
           font-style: italic;
           font-weight: 100;
           letter-spacing: 1px;
           text-align: left;
        }

        .insight_required_reading .column h3 {
        }

        .insight_required_reading .column h4 {
        }

        .insight_required_reading .column h5 {
        }

        .insight_required_reading .column h6 {
           color: #999285;
           font-family: "proxima-nova",sans-serif;
           font-size: 22px;
           font-weight: 400;
           line-height: 1.4em;
           margin-left: 0px;
           margin-top: 0px;
           padding-bottom: 11px;
           text-align: left;
           text-indent: 0px;
        }

    /*inlines*/

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           color: #999285;
           float: left;
           font-family: Georgia;
           font-size: 90px;
           font-weight: 400;
           line-height: 0.7em;
           margin-right: 2px;
           margin-top: 15px;
           padding-bottom: 11px;
           text-align: left;
        }

    /*links*/

        .insight_required_reading .column a {
        }

    /*lists*/

        .insight_required_reading .column .Bullets {
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           list-style-type: disc;
           margin-bottom: 0px;
           margin-top: 0px;
           padding-bottom: 0px;
           padding-top: 0px;
           list-style-image: none;
        }

    /*paragraphs*/

        .insight_required_reading .column p {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           margin-left: 0px;
           margin-top: 0px;
           padding-bottom: 0px;
           padding-top: 0px;
           text-align: left;
           text-indent: 24px;
        }

        .insight_required_reading .column p.NoIndent {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           margin-left: 0px;
           margin-right: 0px;
           margin-top: 0px;
           padding-bottom: 0px;
           padding-left: 0px;
           padding-right: 0px;
           padding-top: 0px;
           text-align: left;
           text-indent: 0px;
        }

/***********************************
New Marketing Automation Hits the Mark
***********************************/

    /*general*/

        .feature_marketing_automation .column endbug {
        }

    /*headers*/

        .feature_marketing_automation .column h1 {
           color: #426c9a;
           font-family: "ff-tisa-web-pro",serif;
           font-size: 36px;
           font-weight: 100;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
        }

        .feature_marketing_automation .column h2 {
           color: #000000;
           font-family: Georgia;
           font-size: 20px;
           font-style: italic;
           font-weight: 100;
           letter-spacing: 1px;
           margin-bottom: 0px;
           margin-right: 0px;
           padding-bottom: 0px;
           padding-right: 0px;
        }

        .feature_marketing_automation .column h3 {
           color: #000000;
           font-family: Georgia;
           font-size: 18px;
           font-weight: bold;
           line-height: 1.2em;
           text-align: left;
           text-transform: uppercase;
        }

        .feature_marketing_automation .column h4 {
           font-size: 20px;
           text-align: left;
           font-family: "adelle-sans",sans-serif;
           line-height: 1.3em;
           margin-bottom: 0px;
           margin-top: 24px;
           text-transform: uppercase;
        }

        .feature_marketing_automation .column h5 {
           color: #426c93;
           font-family: Tahoma;
           font-size: 18px;
           margin-bottom: 0px;
           padding-top: 0px;
           text-align: left;
           text-transform: uppercase;
        }

        .feature_marketing_automation .column h6 {
           font-family: "ff-tisa-web-pro",serif;
           font-size: 18px;
           line-height: 1.6em;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-transform: uppercase;
        }

    /*inlines*/

        .feature_marketing_automation .column .default-drop-cap {
           color: #b0b5b7;
           float: left;
           font-family: "kepler-std-semicondensed-dis",serif;
           font-size: 100px;
           font-weight: 400;
           line-height: 0.7em;
           margin-right: 2px;
           margin-top: 15px;
           text-align: left;
        }

    /*links*/

        .feature_marketing_automation .column a {
        }

    /*paragraphs*/

        .feature_marketing_automation .column p {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 24px;
        }

        .feature_marketing_automation .column p.NoIndent {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 0px;
        }

/***********************************
Unified Agent Desktops Connect Reps to Essential Apps
***********************************/

    /*general*/

        .feat_unified_agent_desktops .column endbug {
        }

    /*headers*/

        .feat_unified_agent_desktops .column h1 {
           color: #426c9a;
           font-family: "ff-tisa-web-pro",serif;
           font-size: 36px;
           font-weight: 100;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
        }

        .feat_unified_agent_desktops .column h2 {
           color: #000000;
           font-family: Georgia;
           font-size: 20px;
           font-style: italic;
           font-weight: 100;
           letter-spacing: 1px;
           margin-bottom: 0px;
           margin-right: 0px;
           padding-bottom: 0px;
           padding-right: 0px;
        }

        .feat_unified_agent_desktops .column h3 {
           color: #000000;
           font-family: Georgia;
           font-size: 18px;
           font-weight: bold;
           line-height: 1.2em;
           text-align: left;
           text-transform: uppercase;
        }

        .feat_unified_agent_desktops .column h4 {
           font-size: 20px;
           text-align: left;
           font-family: "proxima-nova",sans-serif;
           line-height: 1.3em;
           margin-bottom: 0px;
           margin-top: 24px;
           padding-bottom: 0px;
           text-transform: uppercase;
        }

        .feat_unified_agent_desktops .column h5 {
           color: #426c93;
           font-family: Tahoma;
           font-size: 18px;
           margin-bottom: 0px;
           padding-top: 0px;
           text-align: left;
           text-transform: uppercase;
        }

        .feat_unified_agent_desktops .column h6 {
           font-family: "ff-tisa-web-pro",serif;
           font-size: 18px;
           line-height: 1.6em;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-transform: uppercase;
        }

    /*inlines*/

        .feat_unified_agent_desktops .column .default-drop-cap {
           color: #b0b5b7;
           float: left;
           font-family: Georgia, serif;
           font-size: 100px;
           font-weight: 400;
           line-height: 0.4em;
           margin-right: 2px;
           margin-top: 15px;
           text-align: left;
        }

    /*links*/

        .feat_unified_agent_desktops .column a {
        }

    /*paragraphs*/

        .feat_unified_agent_desktops .column p {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 24px;
        }

        .feat_unified_agent_desktops .column p.NoIndent {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 0px;
        }

/***********************************
Customer Success Management Comes of Age
***********************************/

    /*general*/

        .feat_customer_success .column endbug {
        }

    /*headers*/

        .feat_customer_success .column h1 {
           color: #426c9a;
           font-family: "ff-tisa-web-pro",serif;
           font-size: 36px;
           font-weight: 100;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
        }

        .feat_customer_success .column h2 {
           color: #000000;
           font-family: Georgia;
           font-size: 20px;
           font-style: italic;
           font-weight: 100;
           letter-spacing: 1px;
           margin-bottom: 0px;
           margin-right: 0px;
           padding-bottom: 0px;
           padding-right: 0px;
        }

        .feat_customer_success .column h3 {
           color: #000000;
           font-family: Georgia;
           font-size: 18px;
           font-weight: bold;
           line-height: 1.2em;
           text-align: left;
           text-transform: uppercase;
        }

        .feat_customer_success .column h4 {
           font-size: 18px;
           text-align: left;
           font-family: "adelle-sans",sans-serif;
           margin-bottom: 0px;
           margin-top: 24px;
           padding-bottom: 0px;
           text-transform: uppercase;
        }

        .feat_customer_success .column h5 {
           color: #426c93;
           font-family: Tahoma;
           font-size: 18px;
           margin-bottom: 0px;
           padding-top: 0px;
           text-align: left;
           text-transform: uppercase;
        }

        .feat_customer_success .column h6 {
           font-family: "ff-tisa-web-pro",serif;
           font-size: 18px;
           line-height: 1.6em;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-transform: uppercase;
        }

    /*inlines*/

        .feat_customer_success .column .default-drop-cap {
           color: #b0b5b7;
           float: left;
           font-family: "kepler-std-semicondensed-dis",serif;
           font-size: 100px;
           font-weight: 400;
           line-height: 0.7em;
           margin-right: 2px;
           margin-top: 15px;
           text-align: left;
        }

    /*links*/

        .feat_customer_success .column a {
        }

    /*paragraphs*/

        .feat_customer_success .column p {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 24px;
        }

        .feat_customer_success .column p.NoIndent {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 0px;
        }

/***********************************
Fonolo Takes Credit for Reducing Call Abandonment
***********************************/

    /*general*/

        .realroi_fonolo .column endbug {
        }

    /*headers*/

        .realroi_fonolo .column h1 {
           color: #426c9a;
           font-family: "ff-tisa-web-pro",serif;
           font-size: 36px;
           font-weight: 100;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
        }

        .realroi_fonolo .column h2 {
           color: #000000;
           font-family: Georgia;
           font-size: 20px;
           font-style: italic;
           font-weight: 100;
           letter-spacing: 1px;
           margin-bottom: 0px;
           margin-right: 0px;
           padding-bottom: 0px;
           padding-right: 0px;
        }

        .realroi_fonolo .column h3 {
           color: #000000;
           font-family: Georgia;
           font-size: 18px;
           font-weight: bold;
           line-height: 1.2em;
           text-align: left;
           text-transform: uppercase;
        }

        .realroi_fonolo .column h4 {
           font-size: 20px;
           text-align: center;
        }

        .realroi_fonolo .column h5 {
           color: #426c93;
           font-family: Tahoma;
           font-size: 18px;
           margin-bottom: 0px;
           padding-top: 0px;
           text-align: left;
           text-transform: uppercase;
        }

        .realroi_fonolo .column h6 {
        }

    /*inlines*/

        .realroi_fonolo .column .default-drop-cap {
           color: #df5f1e;
           float: left;
           font-family: "kepler-std-semicondensed-dis",serif;
           font-size: 100px;
           font-weight: 400;
           line-height: 0.7em;
           margin-right: 2px;
           margin-top: 15px;
           text-align: left;
        }

    /*links*/

        .realroi_fonolo .column a {
        }

    /*paragraphs*/

        .realroi_fonolo .column p {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 24px;
        }

        .realroi_fonolo .column p.NoIndent {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 0px;
        }

/***********************************
With Paytronix, a Pizza Chain Gets a Bigger Share of the Pie
***********************************/

    /*general*/

        .realroi_paytronix .column endbug {
        }

    /*headers*/

        .realroi_paytronix .column h1 {
           color: #426c9a;
           font-family: "ff-tisa-web-pro",serif;
           font-size: 36px;
           font-weight: 100;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
        }

        .realroi_paytronix .column h2 {
           color: #000000;
           font-family: Georgia;
           font-size: 20px;
           font-style: italic;
           font-weight: 100;
           letter-spacing: 1px;
           margin-bottom: 0px;
           margin-right: 0px;
           padding-bottom: 0px;
           padding-right: 0px;
        }

        .realroi_paytronix .column h3 {
           color: #000000;
           font-family: Georgia;
           font-size: 18px;
           font-weight: bold;
           line-height: 1.2em;
           text-align: left;
           text-transform: uppercase;
        }

        .realroi_paytronix .column h4 {
           font-size: 20px;
           text-align: center;
        }

        .realroi_paytronix .column h5 {
           color: #426c93;
           font-family: Tahoma;
           font-size: 18px;
           margin-bottom: 0px;
           padding-top: 0px;
           text-align: left;
           text-transform: uppercase;
        }

        .realroi_paytronix .column h6 {
        }

    /*inlines*/

        .realroi_paytronix .column .default-drop-cap {
           color: #a39274;
           float: left;
           font-family: "kepler-std-semicondensed-dis",serif;
           font-size: 100px;
           font-weight: 400;
           line-height: 0.7em;
           margin-right: 2px;
           margin-top: 15px;
           text-align: left;
        }

    /*links*/

        .realroi_paytronix .column a {
        }

    /*paragraphs*/

        .realroi_paytronix .column p {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 24px;
        }

        .realroi_paytronix .column p.NoIndent {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 0px;
        }

/***********************************
Act-On Software Helps Truity Credit Union Connect with Customers
***********************************/

    /*general*/

        .realroi_act_on_software .column endbug {
        }

    /*headers*/

        .realroi_act_on_software .column h1 {
           color: #426c9a;
           font-family: "ff-tisa-web-pro",serif;
           font-size: 36px;
           font-weight: 100;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
        }

        .realroi_act_on_software .column h2 {
           color: #000000;
           font-family: Georgia;
           font-size: 20px;
           font-style: italic;
           font-weight: 100;
           letter-spacing: 1px;
           margin-bottom: 0px;
           margin-right: 0px;
           padding-bottom: 0px;
           padding-right: 0px;
        }

        .realroi_act_on_software .column h3 {
           color: #000000;
           font-family: Georgia;
           font-size: 18px;
           font-weight: bold;
           line-height: 1.2em;
           text-align: left;
           text-transform: uppercase;
        }

        .realroi_act_on_software .column h4 {
           font-size: 20px;
           text-align: center;
        }

        .realroi_act_on_software .column h5 {
           color: #426c93;
           font-family: Tahoma;
           font-size: 18px;
           margin-bottom: 0px;
           padding-top: 0px;
           text-align: left;
           text-transform: uppercase;
        }

        .realroi_act_on_software .column h6 {
        }

    /*inlines*/

        .realroi_act_on_software .column .default-drop-cap {
           color: #8a2889;
           float: left;
           font-family: "kepler-std-semicondensed-dis",serif;
           font-size: 100px;
           font-weight: 400;
           line-height: 0.7em;
           margin-right: 2px;
           margin-top: 15px;
           text-align: left;
        }

    /*links*/

        .realroi_act_on_software .column a {
        }

    /*paragraphs*/

        .realroi_act_on_software .column p {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 24px;
        }

        .realroi_act_on_software .column p.NoIndent {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 0px;
        }

/***********************************
Get Mobile Sites and Apps to Work for You
***********************************/

    /*general*/

        .small_biz_buzz .column endbug {
        }

    /*headers*/

        .small_biz_buzz .column h1 {
           color: #426c9a;
           font-family: "ff-tisa-web-pro",serif;
           font-size: 36px;
           font-weight: 100;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
        }

        .small_biz_buzz .column h2 {
           color: #000000;
           font-family: Georgia;
           font-size: 20px;
           font-style: italic;
           font-weight: 100;
           letter-spacing: 1px;
           margin-bottom: 0px;
           margin-right: 0px;
           padding-bottom: 0px;
           padding-right: 0px;
        }

        .small_biz_buzz .column h3 {
           color: #000000;
           font-family: Georgia;
           font-size: 18px;
           font-weight: bold;
           line-height: 1.2em;
           text-align: left;
           text-transform: uppercase;
        }

        .small_biz_buzz .column h4 {
           font-size: 18px;
           text-align: left;
           font-family: "adelle-sans",sans-serif;
           margin-bottom: 0px;
           margin-top: 24px;
           padding-bottom: 0px;
           text-transform: uppercase;
        }

        .small_biz_buzz .column h5 {
           color: #426c93;
           font-family: Tahoma;
           font-size: 18px;
           margin-bottom: 0px;
           padding-top: 0px;
           text-align: left;
           text-transform: uppercase;
        }

        .small_biz_buzz .column h6 {
        }

    /*inlines*/

        .small_biz_buzz .column .default-drop-cap {
           color: #76b4cf;
           float: left;
           font-family: "kepler-std-semicondensed-dis",serif;
           font-size: 100px;
           font-weight: 400;
           line-height: 0.7em;
           margin-right: 2px;
           margin-top: 15px;
           text-align: left;
        }

    /*links*/

        .small_biz_buzz .column a {
        }

    /*paragraphs*/

        .small_biz_buzz .column p {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 24px;
        }

        .small_biz_buzz .column p.NoIndent {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 0px;
        }

/***********************************
Cloud-Based Contact Centers: Bringing Clarity to a Crowded Market
***********************************/

    /*general*/

        .scouting_report .column endbug {
        }

    /*headers*/

        .scouting_report .column h1 {
           color: #426c9a;
           font-family: "ff-tisa-web-pro",serif;
           font-size: 36px;
           font-weight: 100;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
        }

        .scouting_report .column h2 {
           color: #000000;
           font-family: Georgia;
           font-size: 20px;
           font-style: italic;
           font-weight: 100;
           letter-spacing: 1px;
           margin-bottom: 0px;
           margin-right: 0px;
           padding-bottom: 0px;
           padding-right: 0px;
        }

        .scouting_report .column h3 {
           color: #000000;
           font-family: Georgia;
           font-size: 18px;
           font-weight: bold;
           line-height: 1.2em;
           text-align: left;
           text-transform: uppercase;
        }

        .scouting_report .column h4 {
           font-size: 18px;
           text-align: left;
           font-family: "adelle-sans",sans-serif;
           margin-bottom: 0px;
           margin-top: 24px;
           padding-bottom: 0px;
           text-transform: uppercase;
        }

        .scouting_report .column h5 {
           color: #426c93;
           font-family: Tahoma;
           font-size: 18px;
           margin-bottom: 0px;
           padding-top: 0px;
           text-align: left;
           text-transform: uppercase;
        }

        .scouting_report .column h6 {
        }

    /*inlines*/

        .scouting_report .column .default-drop-cap {
           color: #76b4cf;
           float: left;
           font-family: "kepler-std-semicondensed-dis",serif;
           font-size: 100px;
           font-weight: 400;
           line-height: 0.7em;
           margin-right: 2px;
           margin-top: 15px;
           text-align: left;
        }

    /*links*/

        .scouting_report .column a {
        }

    /*paragraphs*/

        .scouting_report .column p {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 24px;
        }

        .scouting_report .column p.NoIndent {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 0px;
        }

/***********************************
Pint of View
***********************************/

    /*general*/

        .pint_of_view .column endbug {
        }

    /*headers*/

        .pint_of_view .column h1 {
           color: #426c9a;
           font-family: "ff-tisa-web-pro",serif;
           font-size: 36px;
           font-weight: 100;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
        }

        .pint_of_view .column h2 {
           color: #000000;
           font-family: Georgia;
           font-size: 20px;
           font-style: italic;
           font-weight: 100;
           letter-spacing: 1px;
           margin-bottom: 0px;
           margin-right: 0px;
           padding-bottom: 0px;
           padding-right: 0px;
        }

        .pint_of_view .column h3 {
           color: #000000;
           font-family: Georgia;
           font-size: 18px;
           font-weight: bold;
           line-height: 1.2em;
           text-align: left;
           text-transform: uppercase;
        }

        .pint_of_view .column h4 {
           font-size: 20px;
           text-align: center;
        }

        .pint_of_view .column h5 {
           color: #426c93;
           font-family: Tahoma;
           font-size: 18px;
           margin-bottom: 0px;
           padding-top: 0px;
           text-align: left;
           text-transform: uppercase;
        }

        .pint_of_view .column h6 {
        }

    /*inlines*/

        .pint_of_view .column .default-drop-cap {
           color: #76b4cf;
           float: left;
           font-family: "kepler-std-semicondensed-dis",serif;
           font-size: 100px;
           font-weight: 400;
           line-height: 0.7em;
           margin-right: 2px;
           margin-top: 15px;
           text-align: left;
        }

        .pint_of_view .column .Caps {
           text-transform: uppercase;
        }

    /*links*/

        .pint_of_view .column a {
        }

    /*paragraphs*/

        .pint_of_view .column p {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 24px;
        }

        .pint_of_view .column p.NoIndent {
           color: #000000;
           font-family: Georgia;
           font-size: 16px;
           line-height: 1.6em;
           margin-bottom: 0px;
           padding-bottom: 0px;
           text-align: left;
           text-indent: 0px;
        }

/***********************************
Archives
***********************************/

    /*general*/

        .archives .column endbug {
        }

    /*headers*/

        .archives .column h1 {
        }

        .archives .column h2 {
        }

        .archives .column h3 {
        }

        .archives .column h4 {
        }

        .archives .column h5 {
        }

        .archives .column h6 {
        }

    /*inlines*/

        .archives .column .default-drop-cap {
           float: left;
           font-size: 60px;
           font-weight: 400;
           line-height: .3em;
           margin-right: 2px;
           margin-top: 15px;
        }

    /*links*/

        .archives .column a {
        }

    /*paragraphs*/

        .archives .column p {
        }

/***********************************
CRM Masthead
***********************************/

    /*general*/

        .crm_masthead .column endbug {
        }

    /*headers*/

        .crm_masthead .column h1 {
        }

        .crm_masthead .column h2 {
        }

        .crm_masthead .column h3 {
        }

        .crm_masthead .column h4 {
        }

        .crm_masthead .column h5 {
        }

        .crm_masthead .column h6 {
        }

    /*inlines*/

        .crm_masthead .column .default-drop-cap {
           float: left;
           font-size: 60px;
           font-weight: 400;
           line-height: .3em;
           margin-right: 2px;
           margin-top: 15px;
        }

    /*links*/

        .crm_masthead .column a {
        }

    /*paragraphs*/

        .crm_masthead .column p {
        }